Digital check in was easy enough. First glance the room appeared clean. The TV was mounted it a spot hard to see from the bed and couch. When we went to shower we found dirty wash clothes in the shower curtain. A quick 20 minute walk to get dinner downtown. Came back and wanted to turn the TV on the drown out highway noise, the TV and cable box were both unplugged and took nearly 20 minutes to reconnect. Our only interaction with staff was to get ice. She seemed very put out to let me into the room with the ice machine (no scoop, just a disposable plastic cup). We were only in town two nights for an event. Had it been any longer we would have looked for someplace cleaner.
Trish
Trish,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Lisa
Lisa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 20 日
Will choose another place.
The LVP floors were dirty when I checked in. The touchpad lock battery was nearly dead, making entry a multiple-effort exercise and required assistance by text to the get it unlocked the second night of my stay. I would have liked an interior deadbolt over the light-weight door chain for personal security. One of my traveling companions found evidence of drug use outside and inside of his room.
On the bright side, the lady doing laundry was very congenial.
Barbara
Barbara,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Gary
Gary,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
I was unsure of a motel with no front desk, but it was totally fine.
Micheal
Micheal,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Stay 2
Floors need to use a swifter or mopping, very dirty
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
Lara
Lara,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Not too clean, some staff no English
Amazing anniversary trip. Doing Durango to Silverton train.
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Jeffrey
Jeffrey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Great stay experience
James
James,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 5 日
I didn't make it through the check in process so I can't rate anything but that which was outside in the rain. There wasn't any other alternatives for check in so I spent money for nothing.
Glenda
Glenda,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Check in was fairly easy. Parking was good. The room is remodeled and comfortable. The cleanliness of the room was horrible. Seemed like they only changed / made the bed from the previous tenent. Old wash rags in the shower, dirty floors, dirty everything. Had to wipe the whole room just to feel comfortable. Could have been a good stay if it was clean.
Thomas
Thomas,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 2 日
alicia
alicia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Adam or shelly
Adam or shelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
The rooms had been updated, but otherwise this was a weak example of the trend to contactless lodging. Basic information about the room and facilities could only be accessed after check-in through a password secured website. The television was inoperable. (A lengthy explanation in the restricted access FAQ implied that it was my fault that the television wouldn't function, but actually they just didn't provide the remote and the the TV itself had no manual controls.) Any requests for assistance were channeled to an AI bot.
I don't mind, and in some cases have actually enjoyed, the contactless hotel experience. But in this case it was very poorly executed.