8/10 Very good
May 29, 2018
Nice hotel if you speak spanish
El Mirador had good customer service for the most part. They dont speak much if any english which wasnt a huge deal since I spoke the language but for those who dont, it might be difficult. The only two things were when we got there they tried giving us a room without air conditioning or hot showers, I had to explain that we paid for those services -after that they moved us with no problem. During our stay the service was nice, there wasnt much of a variety for breakfast but it was good. Then on the last day they tried making my wife and I pay for an extra day and I again had to go back and forth with them to show them on our hotel confirmation that we payed for our whole stay already. Other than that it was a wonderful stay!!
Verified traveler
4-night trip





















