Overall, this hotel should not charge the same rate as other newer hotels in the same region, like the Courtyard and Home2 that it shared a parking lot with. This hotel has seen better days. Below are the specific issues we encountered:
1. The fire alarm went off at 4:30am on Christmas Day - we were told these false alarms are an ongoing issue, which is a problem for safety, beyond the inconvenience of getting pulled out of bed and into the cold
2. The pool had a layer of green scum across the top, and was ultimately closed down for ‘maintenance’
3.On more than half of the days, hot breakfast was not provided due to staffing issues.
4.Overall, the room was in poor shape, it was dirty, there were holes in the walls, and the veneer had peeled off the furniture
5.At checkin, we were asked if we wanted housekeeping; when we said that yes we’d like it because we were staying for over a week, we were told it could not actually be provided. The only time our room received a visit was when we reported that we were running out of toilet paper