There is no standard SOP for the maid. No towel after cleansing the house. I have to ask the front desk for towel but some times, they answer me they do not have any towels right now
Leo
Leo,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 2 月 19 日
The room is clean and comfortable.
Jing
Jing,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 1 月 10 日
Chunlung
Chunlung,4 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 10 月 16 日
YI RONG
YI RONG,8 晚商务旅行
Hotels.com真实住客点评
6/10 好
2022 年 9 月 22 日
lei
lei,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
The Not So Grand Hotel
The room was very clean. The bathroom lacked a full set of towels for two people. There was no mat to step on when getting out of the shower or tub. The beds were comfortable but very low. Not the easiest to get out of for a senior citizen. The free breakfast left much to be desired. There was a choice of 3 cold cereals, white or wheat bread to toast and bananas. Poor choices compared to comparable hotels in the area. We will not be staying here again.
Linda
Linda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Excellent!!!!
It was excellent stay and very clean room and friendly staff.
Maria
Maria,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Alfonso
Alfonso,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Tamara
Tamara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Ma Carmen
Ma Carmen,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Not So Grand Anymore
The Grand Hotel isn’t as grand as it used to be. Have been staying here for past 4 years; however, noticed the service and cleanliness has taken a step back. Housekeeping didn’t show up a few times, shortage of towels and toilet paper. The room in the annex section floors were dirty. Pool was also dirty.
John K
John K,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
April
April,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 20 日
There were ants on the floor of the room on the fourth floor. At 9 am on the 20th, the hotel staff did not knock on the door and entered the room directly. Very dissatisfied with the service。
Yu
Yu,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Jodi
Jodi,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Comfortable and convenient
Maximo
Maximo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
We stayed there twice during our vacation and the reception was kind enough to keep a part of our luggage during one week, while we were backpacking nearby. Spacious rooms. The included breakfast is decent but not very diverse.
Camille
Camille,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 8 日
Disappointed!
Nice staff, easy parking, scary elevator that needs an updated inspection as there is no current valid displayed, large room and bathroom.
Room 416 had a 3" depression in the old mattress, resulting in waking up after a few hours with a sore back. After complaining there has still been any communication from management.