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Grand Hotel and Apartments Townsville

4.5 star property
Townsville luxury hotel with outdoor pool

Choose dates to view prices

South Townsville's Grand Hotel and Apartments Townsville offers an inviting retreat with dry cleaning services, a gym, and an outdoor pool. Relax on sun loungers or catch up on the news with free newspapers. Guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Self parking
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Furnished balcony
  • Laundry facilities
The current price is CNY758
CNY834 total
includes taxes & fees
Mar 20 - Mar 21

Why we love this property

Luxury city oasis
Step into a refined haven in the heart of the city. This luxury hotel creates an elegant urban escape, blending upscale amenities with prime central location.
Perfect sleep setup
This luxury hotel features guestrooms with premium bedding, pillow menus, and blackout drapes. Furnished balconies and minibars elevate the experience.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 1,002 reviews
The price is CNY885
CNY974 total
includes taxes & fees
Mar 22 - Mar 23
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About the neighborhood

Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Townsville, QLD (TSV) - 16 min drive
  • Townsville Station - 28 min walk

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪City Life Cafe - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Grill'd - ‬1 min walk

About this property

Grand Hotel and Apartments Townsville

Enjoy your visit to Townsville with a stay at Grand Hotel and Apartments Townsville. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured onsite self parking (AUD 15 per night)
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 1 space per unit)
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20 per stay
  • Rollaway beds are available for AUD 30.0 per day

Parking

  • Secured self parking costs AUD 15 per night
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old must be accompanied by their parents or guardians.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville offer free cancellation for a full refund?

Yes, Grand Hotel and Apartments Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel and Apartments Townsville?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hotel and Apartments Townsville?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hotel and Apartments Townsville?

Yes. Self parking costs AUD 15 per night. Parking spots may be limited.

What are the check-in and check-out times at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Grand Hotel and Apartments Townsville and nearby?

Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Does Grand Hotel and Apartments Townsville have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Grand Hotel and Apartments Townsville like?

Grand Hotel and Apartments Townsville is in South Townsville, a short 12-minute walk from Queensland Country Bank Stadium and 14 minutes' walk from Castle Hill.

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Reviews

Grand Hotel and Apartments Townsville Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located close to a variety of restaurants and offers good value for money. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Parking
Cities
Value
Accomodation Type
Family friendly
View

Reviews

Verified

10/10 Exceptional

Great and enjoyable overnight stay
Luis, 1-night trip
Verified

8/10 Very good

Staff was good, clean room Overall nice
Fiona, 1-night trip
Verified

8/10 Very good

Great place to stay for a dinner night out
Lyn, 1-night trip
Verified

10/10 Exceptional

The secure undercover parking was excellent.
Johnathan, 1-night trip
Verified

10/10 Exceptional

Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Hanife, 1-night trip
Verified

8/10 Very good

Lovely staff, nice rooms!
Keeli, 2-night trip
Verified

10/10 Exceptional

Great stay
craig, 1-night trip
Verified

10/10 Exceptional

Great place to stay.
Ian, 1-night trip
Verified

10/10 Exceptional

I had a memorable stay here and i will be back again and extend my holiday time in Townsville. The staff were very Deadly they assisted me with my every needs and their personality and performance was outstanding for me room. The room was awesome i enjoyed the bed it felt like clouds nice white and fluffy.
Deryn, 3-night trip
Verified

10/10 Exceptional

Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Paul, 1-night trip
Verified

10/10 Exceptional

Excellent stay!
Nik, 1-night trip
Verified

10/10 Exceptional

Great Stay! Highly recommend as one of the best in Townsville
Kraigh, 1-night trip
Verified

8/10 Very good

Clean rooms, nice staff
Mel, 1-night trip
Verified

10/10 Exceptional

Clean and convenient location
Pauline, 2-night trip
Verified

10/10 Exceptional

We stayed here for 6 days and the staff, facilities and location were absolutely excellent. "HIGHLY RECOMMEND" to fellow travelers.
Edmond, 6-night trip
Verified

8/10 Very good

The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Sara, 1-night trip
Verified

10/10 Exceptional

Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Jenny, 8-night trip
Verified

10/10 Exceptional

Great stay

We had a great stay..clean room, spacious and well equipped. Close to great restaurants and buses to the Strand . Very friendly and helpful staff.
lesley, 4-night trip
Verified

10/10 Exceptional

Reunion visit.

Great place to stay, close to the city and all the restaurants and pubs in the Palmer Street precinct.
Barry, 3-night trip
Verified

10/10 Exceptional

A great location and great property for an overnight stay in Townsville. Gillian on reception was hugely helpful when we booked and displayed amazing levels of exceptional customer service!
Neil, 1-night trip
Verified

10/10 Exceptional

Great staff regardless of shift. They went over and above to be helpful. Will be top of my list when visiting the area again.
Greg, 1-night trip
Verified

10/10 Exceptional

Such a beautiful, well maintained apartment.
Tyarna, 1-night trip
Verified

10/10 Exceptional

Room was good in size, service was great, bed was comfortable
Craig, 3-night trip
Verified

8/10 Very good

The Grand was spacious, clean, easy access to dining options and a little general store. Within walking distance into the CBD. Facilities were very good Only drawback, the noises of people walking around on the floor above, was a little disconsorting late at night.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Best experience
Trekeisha, 1-night trip