When we checked in, we were put on the second floor and my wife has a problem climbing stairs. The spa was not working in the pool area. They did not have any pool towels , so I had to go to the front desk to get the towels. We missed have fruit and yogurt for breakfast. We had to buy a bar of soap as the one furnished broke apart. The bed was comfortable.
Bruce
Bruce,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Comfortable and reasonable
Rooms were clean enough and comfortable. The pool area was not. See pic attached of hot tub- gross. Could have at least had that drained!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Richard
Richard,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
The hotel doesn't have an elevator. I was just released to start walking after breaking my leg. We arrived (prepaid) to find that I would have take the stairs because they didn't have any rooms on the 1st floor. Never thought I had to make sure a hotel, charging $200 a night, had an elevator. What if someone elderly or walker booked and now had nowhere to stay. The heat in the whole hotel, was uncomfortably hot. It was July, lobby had ceiling fans turned off, hallway only had 1 of 3 air conditioners on. Room was clearly
Matt
Matt,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Cerrisa
Cerrisa,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 10 日
The room had black smudges on the walls in the room. Black finger prints on the hand towels. No vending machines. No operating pool or hot tub as advertised.
Barb
Barb,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 10 日
Language barrier. Breakfast there wasn't much for options. The syrup must have been old, was VERY tacky like glue. Juices sat out on the counter and were WARM! Sheets were dirty so we slept on top of the bedding. Bathroom was dirty, mold in the shower area, mirrors were all dirty, towels stunk and the whole room stunk bad. The room was very dusty as if it hadn't been cleaned for a long time. Noone was ever at the front desk. Hot tub was not working. In the pool area, there wasnt extra towels only 3 towels out. Ants all over inside the pool area floor. Pricey for one night stay.
Sara
Sara,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 9 日
Everything about the place was nice but the staff had a little bit of an attitude when we checked in later, everything was great
Daniel
Daniel,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Hotel was clean and accommodating.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
There was no one at desk for check in. I needed to ring phone and this was at 7 pm. No one at checkout and I had to go through a pile of receipts left on desk to find my receipt.
The rooms were excellent, clean and it was quiet.
Marsha
Marsha,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Nice place to stay while fihing lakes in the area.
The Continental breakfast is a nice fast perk.
James
James,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 31 日
Staff was very rude, asked for my key to be reprogrammed his wife/coworker had to let out a very audible groan because I asked for something while they were in the office watching a movie. Hallway smelled like sewage the entire time we were there. While we were gone some one was IN our room and wrote on our bathroom mirror “I will watch you sleep” very unsettling especially having 2 BABIES sleeping in our room!!!
Alizzabeth
Alizzabeth,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
Very poor check-in. Not welcoming and at check out, bills on the desk in a stack. No one at the desk. The hallways smelled like sewage back up when we arrived but by the end of our 2 day stay, it wasn't as bad. Morning breakfast was questionable. Coffee out and coffee by enterance, for guests, was cold.
Jane
Jane,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Nicole
Nicole,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 27 日
shelly
shelly,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 26 日
Staff is very polite, appears only a "couple" runs and operates the hotel; however, they must be overwhelmed with such a large facility. The headboard did fall off the wall in the middle of the night and strike my husband's head. We informed the hotel's management. We were never asked if he was injured or the possibility of compensation, but we were heading to my mom's funeral, so we just moved on. We were also not overly impressed with the breakfast freshness, but we always understand the difficulty.
Judith
Judith,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 13 日
Horrible stay !
The guy at the front desk was rude. Snipped when I said we have a service dog. No sheets were changed , no shampoo enough for me or my kid or husband. Coffee maker had a coffee bag left in it and an empty beer can in the room. It was freezing walking in the hallways. And the owner parked in the handicap parking when we needed the front one for our daughter. No sticker on plate or a hanging handy cap sign. Breakfast was a joke. And charged me way more than they advertised to me.
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
We arrived really late and last minute. Check-in was quick. The room was cold, especially the bathroom. Turned up the temperature, and it was really hot. No reasonable middle temp. The hot tub was closed, and the water was yellow. The pool was okay. The breakfast was not the best. Very limited to a few carb items, but you get what you pay for. It fit what we needed, but definitely not the 8.2 rating that Expedia gave it.
Christina
Christina,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
The price was amazing but we had issues with the heat in our room....the hallways were freezing....the breakfast was a let down compared to most hotels and I noticed at the pool the drain strip thing near the pool was full of hair and it was right where people tend to walk
Tracy
Tracy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 24 日
Bummer
Staff was rude. All hallways and pool area was dirty. Hot tub was not working. Rugs were rolled on the edges and torn making it a trip hazard. No vending. Ice buckets very dirty.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 23 日
Room was fairly clean, but the rest of the facility was not.