The room was in decent condition but there were remnants from a previous tenant, such as sleeping masks in the shower and a running toilet. The constant near pleading for tips or overbearing servers put a bit of a damper over our holidays.
Nirali
Nirali,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Restaurants had very good food and the bar included premium liquor as well
Alonso
Alonso,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 30 日
Natalia
Natalia,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Perfecto viaje
Todo muy cómodo limpio y excelente servicio
Lilia Ana
Lilia Ana,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
El balcón tenía hermosa vista
ADRIANA E
ADRIANA E,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
The best
This resort was all that you can imagine. It is just like the pictures. The All Inclusive is a must have. The service at the restaurants were the best. The servers were really attentive. We did come during hurricane season. It was as if we had the place to ourselves. We will definitely be returning.
Yolanda
Yolanda,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Amazing service, views, and location. You can walk to the ferry to Isla Mujeres!
Roberto
Roberto,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Must book! We had the most amazing stay here at Villa Del Palmer Cancun. The staff was spectacular. It was fun, clean, and safe. For three adults and one 10 year old there was plenty of things for us all to do. Truly an epic vacation. Santiago and Otikio were so helpful in helping us to plan activities/ book dinners and make sure our vacation was epic!
Meghan
Meghan,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
From the moment we arrived, we were treated exceptionally well. Luis at the front desk was amazing. He was warm, friendly and kind!
The rooms big and clean. Food was amazing and tasty. Service top notch. Always polite and with a smile. Raul at the pool was just awesome! I don’t have a negative comment about our stay.
Julianne
Julianne,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 2 日
Bugs, mold in bathroom, no proper communication.
Venkatramu S
Venkatramu S,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 30 日
The staff was very helpful. Everytime we needed any additional towels, or bedding they were at our door quick. We enjoyed all the restaurants. Our poolside server Renan, was by far one of the best servers we had the pleasure of assisting us during our 6 night stay. He was still very attentive while assisting others and even greeted us by name. Our family really enjoyed our time at Villa del Palmar.
Pascual
Pascual,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Ryan Richard
Ryan Richard,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 29 日
Meghan
Meghan,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Dayana
Dayana,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Amazing and Family Friendly
Baijna
Baijna,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
David
David,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 26 日
Miguel Angel
Miguel Angel,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 26 日
La comida podría ser mejor. Por otro lado, es muy recomendable para ir con niños. El hotel nos prestó una cuna para un bebé y sus instalaciones son muy amigables para los niños.
Miguel Angel
Miguel Angel,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Karen
Karen,4 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 8 月 25 日
The hospitality was awesome
I really enjyed my 4 day stay...will definately visit again
Karen
Karen,4 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Emmanuel
Emmanuel,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
Hotel room air conditioning unit functioned for 5 out of the 7 nights. Other 2 nights our unit was extremely uncomfortable to be in.