Terribly stay experience. Room is very small for two queen size bed. Hotel quality is not as stated as 5 stars. Staff very unfriendly except the door men and the staff when I checked out. I realize NYC just experienced electricity black out and it’s understandable some malfunction but when the lifts are not working the hotel staff totally don’t care about how consumers feel, they don’t try to solve it but just avoiding answering our questions. There were times I try to call hotel staff but never anyone answer the phone. Also they unbelievable charge you over 50$ per person per night just for the facility I can use, water I can drink? It’s like robbery. Never will I come to stay here again
Ching Chien
Ching Chien,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 7 月 28 日
飯店位置很棒去哪都方便
早餐與晚餐點心很豐富⋯但戶外窗隔音設備不好常常聽到警鳴聲響
Anita
Anita,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 22 日
with light free dinner that is very good. Breakfirst is not good.
Location is good. near Central park
Yung
Yung,1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 8 月 21 日
很不错
很干净很舒服
Gulai
Gulai,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Rebecca
Rebecca,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Superb stay
We have stayed many times at this hotel over the years, and this time was the best!
Perfect experience with great hotel staff and a really good vibe. A special shout out to Tarik who booked us in and to all the team covering the evening food and drink service - they were brilliant. Great location, excellent rooms and a really friendly personal service. Our favourite place to stay in NYC!
jonathan
jonathan,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Wonderful staff
Staff was great! Manager learned we were there for my wife’s 60th birthday and upgraded our room. Family had ordered champagne to be delivered and the hotel included some birthday treats as well.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Selena
Selena,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Best hidden gem in nyc
I kind of don’t want to give the review this hotel is due bc it’s such a hidden gem, but this is my favorite hotel in Manhattan. The happy hour and breakfast are such a nice amenity and the room was lovely and clean and stylish. Such a treat to stay here!
Kimberly
Kimberly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Great location and staff
Great location and staff. Easy to navigate and friendly staff with breakfast and happy hour when staying in a certain grade of room
Preston
Preston,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Great hotel & location
It was a great stay. The hotel is lovely , with large comfortable rooms. I always have loved the breakfast on the terrace.
The only room for improvement is in the bathroom- it needs a refresh and better lighting- for women to apply makeup;)
This is probably our third or fourth visit
Sally
Sally,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Jule
Jule,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Schönes Hotel mit guter Lage nur wenige Blocks vom Central Park entfernt. U-Bahn Station direkt vor dem Hotel. Sehr freundliches und hilfreiches Personal. Die Resort-Fee von 55 $ pro Person und Tag decken das reichliche und abwechslungsreiche Frühstück sowie am Abend die kleinen Speisen sowie Wein, Bier und Prosecco.
Florian
Florian,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Very nice hotel! I'd have to say that the best part is the staff, from the front desk people to the breakfast and dinner staff. Everyone was so nice and professional. the only negative was that after traveling all day, I got to the hotel and they did not have a room for me even though I made my reservation months in advance, I had to go to a "not so nice" hotel for the first night then took several hours the next day to get into a room. Thanks to Nick at the front desk who took care of everything for me, made sure to waive the resort fees and finally got me settled in. hotel is close to EVERYTHING! I felt safe in the hotel and when out walking (being a single female) the food provided from breakfast and in the evening was veery good and plentiful. Cocktails in the evening was also nice. I'd stay again
Laura
Laura,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Je reviendrai !
Le personnel est très accueillant et efficaces, les chambres sont grandes et confortables, et les buffets à volonté (matin et soir !) sont bien pratiques dans une ville où les repas coûtent si cher. Un seul regret : pas de rideaux occultants pour bloquer la lumière extérieure.
Sabine
Sabine,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 5 日
We were very disappointed with our stay. This is not a five star hotel as advertised.
Justin
Justin,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
The hotel lobby is nice and the rooms are standard NYC size. But the A/C in the room was terrible. The room was hot our entire stay.
Robert
Robert,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Great
Kumar
Kumar,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Grant
Grant,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 22 日
not a five star hotel, the free breakfast was really not good.