generally we enjoyed our stay here n the room was clean n tidy. we tried to hv food inside the room n found that no spoons were provided n called the front desk, the staff was so efficient to deliver it to us. i would like to recommend this hotel.
tweeyy
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Sara
Sara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Garvey
Garvey,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 12 日
Zhen
Zhen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
Nice staff, clean room
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Trina
Trina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 10 日
Disappointing stay. Lack of hot water, light bulbs burned out, charge for parking (not mentioned at check in), dirt along the baseboards
Phoned to ask about extra charges-
25 minutes on hold. Unfriendly response when I mentioned this wait time. This hotel charges high end rates (almost $400 a night) - I would encourage it to try harder. I would mention this is my actual first bad review to any hotel. So to illicit this response - I would say it wasn’t a good one.
Brittany
Brittany,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Great
Jackson
Jackson,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 7 日
Seems like this room needs some service fixing some things. The handle in the fridge broke, the showerhead hose is pinched and the showerhead won’t stay up.
Carrie
Carrie,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
rhonda
rhonda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Would stay here again
Beautiful hotel and great location. Approximately 3 miles to the port, in walking distance of restaurants and shops. Really enjoyed our stay.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Beautiful, clean hotel. The staff was very friendly and the rooftop area is beautiful.
Brittany
Brittany,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Well located. Staff is slim but friendly.
ann
ann,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Great hospitality provided by the front desk staff.
Love the location!
JANET
JANET,2 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Hotel is nice and in a great area. The gym is beyond legit
Heather
Heather,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 10 日
Katie
Katie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
The hotel has a rigid cancellation policy, and their internal policy is not aligned with what is provided via Expedia. The hotel’s policy is 72 hour cancellation notice by 4pm, where Expedia says by 6pm. I inquired with the hotel on this discrepancy and provided documentation but NO ONE got back to me. The staff i did speak to on the phone were very rude and patronizing, did not offer to help or investigate policy discrepancy.
Megan
Megan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 2 日
Love the rooms , decor and location. 2nd time we have reserved a rooftop room. On both occassions we were not told there was a wedding happening and so we were not able to enjoy the rooftop views. For the price of the rooms, I feel we have been made aware of this.
Front desk staff seemed lazy- no TP in main floor bathroom . But hotel is in an excellent location hotel is unique and beautiful.
Jody
Jody,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 29 日
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Over-priced, poor management, never again
There were many problems at this hotel, and it is over-priced compared with hotels closer to downtown. Ballard is a fun area, but I would not stay at this hotel. No coffee shop or restaurant at the property. If you are up early, no luck. You have to wait until breakfast places in the neighborhood open around 7:30. "The room with patio" is facing an event space on the patio -- people can look into your windows and the glass door. I had to keep the curtains closed while it's light outside because strangers were walking by outside. I had reservation issues with the hotel. They charged me directly to my credit card without my authorization. I asked for refund. I gave my email so that "they will get back to me." They never did in spite of repeated request from me. I had to go through the dispute process with the credit card company.