No water pressure in shower, and by no pressure it was literally dripping onto the faucet. Also the main reason we stayed was so that we could use the lazy river. To my shock you had to pay a deposit or for the float. Not sure cause I didn’t ask. It would have been an extra 60 dollars to use, add that onto the 26 dollars to park and the 160 dollar room is more like a 260 dollar room. Positive side: lots of room and quick access to the city walk.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Eric
Eric,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 4 日
Universal scam
this was our third stay at cabana bay, never before was it made more difficult to get a single day park pass. they tried to push multi-day passes and said single day passes were sold out. this all after we made our reservation and arrived in orlando. we ended up buying our park passes at the park which wasn't sold out. so there was no financial benefit to staying at a Universal property, lesson learned.
eileen
eileen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 3 日
Long check in time
Took over an hour to check in
Fa
Fa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Monica C.
Monica C.,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Excellent hotel for a family! Great service.
Lexix
Lexix,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Luiz Cláudio
Luiz Cláudio,9 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Paul
Paul,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
BERNARDO
BERNARDO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Not accommodated enough linen for amount of people
Booked a room for 5 people, but only provided linen for 4 people. Had to continusly ask for enough towels and wash clothes to accommodate 5 people. Used towels were never taken from the room during stay
Lacey
Lacey,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Peter
Peter,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Tassie
Tassie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Family favorite at Universal Orlando
Peter
Peter,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
Lindo pero mal servicio.
El personal no fue querido ni atento. No nos sirvió la llave ni tampoco limpiaron la habitacion en los dos días.