Clean room, friendly staff, amenities, and location.
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Excellent all around
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Great room, amazing staff, beautiful hotel
judith
judith,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Fritzie
Fritzie,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 9 日
Nikki
Nikki,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Joy
Joy,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Diana
Diana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Rolando
Rolando,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 5 日
At this point I need my stay to be free or another free visit.. I called yesterday a double checked about this hotel and what it offered for 1 the staff is very nonchalant about the problems at the hotel they didn't even offer accommodations for this huge inconvenience. My family just drove 9 hours to this hotel and wanted to relax at a pool that's why we. Called and checked all week we arrive today to the staff smiling as they tell my daughter on her BIRTHDAY she can't even relax by the pool .. why wasn't a notice sent out to guest they literally told us after they charged my card THAT IS SOMETHING YOU TELL GUEST IMMEDIATELY. Not after you secure the payment. I've worked at the sagamore Pendry for 4 years and the Hilton is giving the likes of a motel 6 very disappointing. There are young kids running around 10pm playing ding ding ditch on guest rooms , very loud place to stay not quite or comfortable at all. The water in our room ran brown so we couldn’t do simple things like brush our teeth or shower. They gave us water bottles and said maintenance was working on it . I wake up at 4am and there are mice running down the halls, me and another guest got on the elevator and it felt like I would break any moment. I have my lawyer contacting management now this is ridiculously unprofessional and sorry Hilton will not be getting my business, my family business or my clients business anytime in the future. Hilton has literally ruined my family vacation and my daughters birthday
Chelsey
Chelsey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Front seat host was amazing
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Dominique
Dominique,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Everything was great!!!
Christina
Christina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Robert Jeff
Robert Jeff,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Robert
Robert,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
Kenny
Kenny,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 10 日
This is my 4th time using this hotel but to my surprise, I was charged for damages that never happened and they could not prove what was damaged. They claimed I broke the towel rail which shockingly they don’t even have in the room I was given, all they had was a little hook on the bathroom door, so where did damages for towel railing come from? SMH.
I was also charged $298 from a completely different card after being charged from the card that I had used to check in with no reasonable justification. Front desk was saying something different while their customer service was saying something completely different which made them sound so disorganized and fraudulent to me.
Painfully I couldn’t get the charge refunded.
I will never be back here again.
Samuel
Samuel,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 4 日
The breakfast staff needs improvement and proper food safety training.
Lawrence
Lawrence,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Omasan
Omasan,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 26 日
Price and availability was a positive. They can work on comfort: bedding, and furniture.
Arnold
Arnold,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
My family and I loved this hotel. We are able to get a room with three beds so the kids don't have to share. The room was immaculately clean. Staff was very friendly. Free breakfast was delicious with something for everyone. We will definitely stay here again when we travel through the area.