Although I tried many times to contact support services for any type of refund - I did not receive anything. We were unable to go on this trip and I even bought the insurance. Hotels.com just stopped replying to me or giving me any option for any type of refund. I ended up paying $250 and couldn't even go. I will not be using this service again which is unfortunate because I was a loyal customer but the customer service absolutely failed me as well as the added insurance which did nothing.
Molly
Molly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Lorena
Lorena,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Maureen
Maureen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Great Staff
I enjoyed my stay as I usually do at the Hampton Inn. There was an issue where the electricity had to be turned off for about an hour but we just went out to eat and by the time we came back it was back on. The staff did well with communicating what would be happening and when it was back on. I appreciated the staff checking in periodically to see if everything is going well. The bed was comfortable. The pool was nice and clean. The breakfast was good and provided variety.
Natasha
Natasha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
It was awesome. Great breakfast. Fancy rooms
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Great place to stay
A nice example of a Hampton Inn. No issues at all.
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Eugene
Eugene,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Hotel is just about finished being renovated so I think we were the first ones to use the newly renovated room. Awesome-so clean. Staff was very nice. It’s near a highway so you can hear a some noise but it’s not bad.
Cindy
Cindy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Michael
Michael,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 17 日
The King suite had bed bugs. Pls check the sheets. Stayed one night only, arm covered in bites.
Rusllan
Rusllan,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 9 日
Manager wasn’t good. Property was under construction
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 2 日
William
William,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Everything
John
John,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Manuel
Manuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Very nice staff
Gary
Gary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Great stay
Great two night stay, breakfast was fresh and plenty. Good location, across from an outlet mall and down the street from Walmart.
SYED
SYED,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
ornella
ornella,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Person at front desk was very polite and professional!
Rafael
Rafael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Good time for a 1st time stay
Victor
Victor,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Very nice location. Happy we booked a room here. Staff is very friendly.