A 4 room suite was booking. The entrance is far away from hotel, somewhere in a shopping mall.
The direction there is very unclear. Somewhere say the water park on 6 level, some say on 7 level. The direction is not clear. Actually it is on Level 7. However, need to go to Level 6 first and then walk a distance to an escalator and go up to Level 7. No clear instructions about it. Need to explore and feel frustrate.
Some facilities not in good condition, tear and wear.
We stayed in 3 room apartment, we found that all the beds are extremely in bad condition. it’s old, too soft and seems no spring, no support for body, everyone can’t sleep well. Each bed only have one blanket, no additional blanket can be provided. It’s seem a home stay instead of a hotel.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Chia
Chia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Clean and comfortable.
Ray
Ray,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Saraz
Saraz,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
KOSUKE
KOSUKE,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 31 日
Bad experience
Bad experience. As a regular, I am utterly disappointed this time.
During the first night. At 2+am. I heard loud noise coming from above floor and it last for 2 hours. It sounds like some work is carry out. So we get to sleep only near dawn.
Was trying to use the house phone to call customer service but both phone is not working. The bar fridge is also not cold at all. Next day went to customer service to feedback on this, and he promise to send tech to verify. But when we are back, nothing has been done.
I request for high floor as I wanna admire at the scenery but I can’t. The window is full of thick dust. When look thru the window, it seems like going to rain but actually is sunny day. Cus the dust is so thick that it blur up the vision. The air con control panel display is so dim it can hardly be seen. Hope the management can look into this matter and do some thing about it.
Martin
Martin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Kazuhiko
Kazuhiko,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 16 日
Bad night
Whole night hearing humping nosing. I would like ntonask for refund if possible. Not able to sleep at all.
patrick
patrick,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
stay was ok
The aircon was leaking on the first night & the shower floor was slippery in an upgraded room on the premier floor. We changed to an ordinary room type the following night.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Khairunnisa
Khairunnisa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Not bad for one night stay. Next room occupant was noisy
Chin Ung
Chin Ung,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Spacious room, beside KSL Mall
Clean room, spacious room. My room toilet is not come with a spray and the biget is not working. Otherwise I would give a 5* rating