Arrived at Hotel the front entrance was barricaded with large stickers from the government saying Hotel closed down , we knocked on the door the people inside saw us and they wouldn’t open the door to let us in someone came outside from another entrance and took us through the back entrance of the hotel . No lights were turned on in the hotel. The restaurant was closed down The bar was closed down We were told we have to order room service and eat in our rooms.. the reason I booked the hotel because it had a nice restaurant overlooking the town Square but it was closed down permanently. Jacuzzi was closed for maintenance. If everything was closed down in the Hotel the restaurant the bar the Jacuzzi no lights front entrance barricaded with confronting stickers from the government.why are they even allowing people to book the hotel??
I want a refund
Christian
Christian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
ロビースタッフの応対が良い
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Un excelente servicio, desayunos variados, la atencion tanto en barra como en restaurante y sin excluir el personal de servicio y recepción un exelente trato y amabilidad.
Rusbel
Rusbel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
antony
antony,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Great place and location. Great tips for local tourism. Personnel was extraordinary gentle.
Raul
Raul,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Great service
Very nice location and hotel , the staff was great so courteous and kind! All the front desk personnel were wonderful and all other at the restaurant too. The rooms are nice but they have portable a/c only that was the only thing for which I don’t give them 5 stars. Still they helped with the equipment and our stay was great :) special mentions to Luis and Stephanie at the front desk , they gave us exceptional service . The breakfast Buffett was delicious , overall it was very good
Ana Maria
Ana Maria,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Augusto
Augusto,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
luis
luis,2 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 22 日
MARCO ANTONIO VIDAL
MARCO ANTONIO VIDAL,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
ALI
ALI,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Steffen
Steffen,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Rira
Rira,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Maria
Maria,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
HECTOR
HECTOR,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Me hospedé en este hotel y tuve una experiencia muy agradable. Quiero destacar especialmente la atención de la recepcionista Yanella, quien fue muy amable, atenta y servicial en todo momento. Su trato cálido hizo que mi estadía fuera aún mejor. ¡Muchas gracias por todo!
Nataly
Nataly,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 17 日
Maria
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Sebastián
Sebastián,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
The hotel was great. Staff was super attentive and they even gave us umbrellas for the rain. Breakfast buffet was good as well.