Took 30 minutes after check-in time for room to be ready. Room was very small. 24/7 staff was unhelpful.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 13 日
Twyla
Twyla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Michael
Michael,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Martin
Martin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
The staff was amazing! The rooms were super cute. And the lobby was engaging and brought visitors together. We would definitely stay again!
Kathryn Kori
Kathryn Kori,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Gregg
Gregg,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
It was great, friend staff great location
Hugo
Hugo,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 11 日
The staff was very nice and accommodating, but this hotel is insanely overpriced. The room was a shoebox, basically a foot of floorspace around the bed, with fancy decor to mask the fact that its a glorified Motel 6. They have NO parking, we had to park in public parking 3 blocks away and walk with all of our luggage. Its a quant hotel, but defintely won't go back. At least I got to experience what ita like to take a shower in a coffin
Adam
Adam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 9 日
Room was spotless, staff was great and easy to talk to throughout our short stay. The room had pretty good amenities for a small short stay.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Amazing friendly staff during night and day, anticipated needs and provided recommendations for beaches, places to eat, clean , good vibes and beautiful
Socha
Socha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Had a great stay would come back👍
charlene
charlene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Everything was perfect. Keep up the good work.
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Dana
Dana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Marilyn
Marilyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Miya
Miya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Fantastic location, staff was helpful and friendly. The room itself was very small, but it worked. Parking was easy. Overall a great experience.
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Great place. The staff was very friendly. One thing to know is that the parking is valet only and at the time of this review is $38 per night. Great location. The coffee they have is really good. I'd stay there again, especially if I don't have a car.
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 18 日
Anne
Anne,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Love this hotel it’s all about the location! This is our second time staying here and we loved it again. We originally chose it because it is dog friendly and we are so happy we did. Just a heads up the bathroom is tiny the shower is tiny and the room is small. There is no room to put you suitcase anywhere. But the hotel is beautiful well maintained and has the best location. We will always stay here when we come to Santa Barbara.
brittany
brittany,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 7 日
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Room was clean
Elsa
Elsa,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 1 日
We have stayed here at least a couple of times a year for the last 7 years. Generally have great experiences. This last visit will be our last. The main point was the air conditioner was broken and they did not have any staff to fix nor did they have another room for us to move to. They knew the AC was broken during a heat wave and they booked the room anyways. The staff did offered to move us to another hotel but it was after midnight at that point and they offered no compensation to offset the experience. When we asked them to resolve they did not offer a resolution but asked us what we wanted to do to fix the situation. We have noticed decline in the staff and management teams over the past couple of years.