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ARCOTEL Onyx Hamburg

4.5 star property
Luxury hotel with bar/lounge, near Reeperbahn

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Photo gallery for ARCOTEL Onyx Hamburg

Daily buffet breakfast (EUR 24 per person)
Run of House | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Lobby
Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe
Near the vibrant Reeperbahn, ARCOTEL Onyx Hamburg offers a warm retreat with modern comforts. Unwind with a coffee at the on-site cafe, grab a drink at the bar, or stay productive in the 24-hour business center. Helpful staff and free newspapers make your stay even more enjoyable.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Non-smoking
  • Pet friendly
  • Free WiFi
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY930
CNY1,096 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Comfort Room

8.6 out of 10
Excellent
(42 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking available
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8.6 out of 10, Excellent, 1,185 reviews
The price is CNY978
CNY1,046 total
includes taxes & fees
Nov 2 - Nov 3
Radisson Blu Hotel, Hamburg
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About the neighborhood

Map
Reeperbahn 1a, Hamburg, HH, 20359

What's nearby

  • Reeperbahn - 3 min walk - 0.3 km
  • St. Pauli Piers - 6 min walk - 0.5 km
  • Fish Market - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 2 min drive - 1.6 km
  • Miniatur Wunderland - 3 min drive - 2.0 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Sternschanze Station - 24 min walk
  • Hamburg Dammtor Station - 26 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk

Restaurants

  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Zwick II - ‬1 min walk
  • ‪Cowboy und Indianer - ‬4 min walk
  • ‪Domschänke - ‬4 min walk

About this property

ARCOTEL Onyx Hamburg

When you stay at ARCOTEL Onyx Hamburg, you'll be in a great location, within just a 10-minute walk of Reeperbahn and St. Pauli Piers. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This luxurious hotel is also just a 5-minute drive from Hamburg Messe and Congress and Elbe Philharmonic Hall. Fellow travelers say good things about the helpful staff. Public transportation is just a short walk: St. Pauli U-Bahn is steps away and Landungsbrücken Station is 8 minutes.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?

Yes, ARCOTEL Onyx Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ARCOTEL Onyx Hamburg?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ARCOTEL Onyx Hamburg?

Yes. Self parking costs EUR 22 per day.

What are the check-in and check-out times at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at ARCOTEL Onyx Hamburg?

No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min walk) is nearby.

What's the area around ARCOTEL Onyx Hamburg like?

ARCOTEL Onyx Hamburg is in Hamburg-Mitte, a short 2-minute walk from St. Pauli U-Bahn and 5 minutes' walk from Reeperbahn.

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Reviews

ARCOTEL Onyx Hamburg Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Location
Service staff
Restaurant
Breakfast
Room

Reviews

10/10 Exceptional

Great place to stay

Great hotel in great location
Tracey, 3-night trip

10/10 Exceptional

Alles perfekt
Martin, 1-night trip

10/10 Exceptional

Sehr zu empfehlen

Hotelbesuch in Kombination mit Musical-Besuch war eine sehr gute Wahl. Die Lage ist toll und alles zu Fuß erreichbar.
Peter, 1-night trip

8/10 Very good

Optimal für short stays
Rike, 1-night trip

8/10 Very good

Fräscht hotell

Precis vid början av Reeperbahn är det svårt att komma närmare nöjeslivet. Till stan tar man sig enkelt med tunnelbana. Fräscht hotell med bra rum. Trevlig personal som hjälpte till. Kan absolut tänka mig att bo igen!
Anders, 3-night trip

10/10 Exceptional

Super Lage, cooles Hotel! Gern wieder!
Birgit, 2-night trip

10/10 Exceptional

Super fint hotel og så ligger det perfekt. Til os
Jørgen, 2-night trip

8/10 Very good

OK hotel, not luxury but decent. Modern design. Not cozy or special in anyway, feels like it was made to be efficient in sleeping and feeding the guests.
Roy, 2-night trip

10/10 Exceptional

Zum wiederholten Male hier übernachtet. Es ist ein tolles Hotel in sehr zentraler Lage. Check in war etwas langsam und Zimmer stellenweise staubig. Ansonsten prima!
Nicole, 1-night trip

10/10 Exceptional

Helt f

Det var helt super! Mitt nya favorit hotelle i Hamburg! Servicen var det bästa, alla trevliga och gjorde mer än jag kunde önska när jag fick lite problem. Jag åker tillbaka snart.
Magnus, 3-night trip

8/10 Very good

Great location in Hamburg

Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
Sven, 2-night trip

10/10 Exceptional

Hat uns sehr gut gefallen. Wir kommen wieder
Petra, 3-night trip

10/10 Exceptional

Gerne wieder! Alles bestens 😁
2-night trip

10/10 Exceptional

Gut gelegene Unterkunft für einen Hamburg Besuch in der Nähe der Reeperbahn und des Hafens. Für größere Autos enge Tiefgarage.
Malte, 1-night trip

10/10 Exceptional

Great stay

Great hotel great location.
Phil, 3-night trip

10/10 Exceptional

Clean and stylish, surprisingly quiet for the area.
Susan, 2-night trip

8/10 Very good

Sehr zentral gelegen
Dennis, 1-night trip

10/10 Exceptional

Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Brian, 2-night trip

10/10 Exceptional

Lage, Hotel und Personal sehr gut!

Sehr zufrieden mit Hotel und Service. Lage einmalig
Deniz, 1-night trip

6/10 Good

Not as pictures won’t book again. Old rooms and bad beds
Lisley Michele, 2-night trip

8/10 Very good

Rundum ein gelungener Aufenthalt.
Dieter, 1-night trip

10/10 Exceptional

great hotel

Great hotel with excellent breakfast. Good location.
Phil, 3-night trip

4/10 Fair

Promised they would send receipt by email and didnt
Phil, 4-night trip

10/10 Exceptional

Wir waren mit dem Hotel sehr zufrieden.
Ludmila, 3-night trip

8/10 Very good

Spacious rooms in a hotel located right at the beginning of Reeperbahn. I would have liked them to have a “make my room” sign, and not only the “do not disturb” sign as they never got around to clean my room on one of my nights here. I could of course have asked for it, but it would have been much easier to just put up a sign for it.
Torbjörn, 3-night trip