The hotel was excellent. Our stay was less than excellent as we spent time and angst re: double booking charges. We had trouble getting confirmation re booking. As we tried to get confirmation, we became double booked. We spent hours that night trying to clear that up. Expedia, hotels.com, and the hotel said the problem had to be handled by someone else? We finally cancelled one booking and were left in limbo as to charges. I will find out tomorrow about charge???
Bruce
Bruce,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Cara
Cara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Lori
Lori,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Darius
Darius,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Corey
Corey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Char
Char,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Shelby
Shelby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Kind an Friendly staff
I was caught in wild fire and this hotel accommodated me. The front desk was kind and very compassionate. They made sure to really make my stay wonderful! The restaurant was really good and it was nice to sit out by the lake!
Shannon V
Shannon V,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Linda
Linda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Patrick
Patrick,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Love Basalt Colorado
Everything was great except for one issue. We could hear the guy next door talking like he was in our room!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
We loved the hotel and the fact it was dog friendly. The breakfast was delicious and plenty of choices. The staff was friendly and helpful with directions. We would definitely stay at the Element in Basalt again.
Patrick
Patrick,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 20 日
Property was fine.
Janine LeBel
Janine LeBel,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Loved having check out at noon. Ride the guest bikes too! Fab stay - many thanks.
Maggie
Maggie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Great property, great location. Bus stop right outside for getting to skiing in Aspen.
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Great service
Dean
Dean,6 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 28 日
it was good! meet the expectation for the price.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 21 日
The Element was such a nice hotel. It was very dog friendly, which is why we picked this particular hotel. Basalt has good public transportation options; we were able to do a see a lot without having to drive!