可以免费取消我在阿雷纳尔瀑布酒店的预订并获得全额退款吗？

是的，阿雷纳尔瀑布酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

阿雷纳尔瀑布酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在阿雷纳尔瀑布酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：22:00。退房时间为 11:00。

在阿雷纳尔瀑布酒店及其附近有什么游览观光项目？

附近的玩乐活动包括徒步活动、划皮艇和漂流。现场娱乐活动包括生态旅游。阿雷纳尔瀑布酒店也拥有花园。

阿雷纳尔瀑布酒店周边区域环境如何？

从阿雷纳尔瀑布酒店仅需6 分钟步行可至拉福图纳瀑布。

拉福尔图纳区阿雷纳尔瀑布酒店住宿优惠| Hotels.com 好订网

10/10 绝佳

2025 年 11 月 18 日

Staff was very helpful.

Valerie，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 24 日

It appears the resort is going through a lot of upgrading. During our stay we didn’t have water for 1/2 a day with advance warning. Internet barely worked unless we stood in one corner of the house. Mentioned the issue but nothing was done. Breakfast was provided by a nearby restaurant but still had to load up the car with our kids 5&2 year olds as it could be walked by adults but too far and hilly for them. Unit 13 where we stayed along with another unit are not in the gated secure portion of the resort. We didn’t feel threatened but just strange as it could have easily been addressed by relocating the gate 90 degrees at an intersection. One of the showers was I. Rough shape but the other was good. Our friends stayed in the largest unit, #14 which was much nicer.

Paul，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 20 日

Mixed Bag

I have very mixed feelings about this place. The good: the upgraded us to a lodge for free (we booked a standard room) because it was low season. The lodge was a highlight and my son had such a great time choosing between sleeping in the loft inside or the exterior loft (you reach it through outdoor stairs and it has a private entrance). It was a bit far from town, but I actually loved that because it was so beautiful and quiet and we just sat on the deck enjoying a jungle rainstorm. Also, they've recently hired a place called the Geckos to do their breakfasts and it was THE BEST food we had in Costa Rica. So so good. Also, we got a free visit to Misitico Hanging Bridges as a peace offering because they're doing construction right now and it was a bit noisy. I was happy with the trade! The downsides: the cleanliness was questionable. The light switch in the bathroom and the legs on the bathroom vanity were coated with grime and my pillow smelled like sweat. Gag. Also, they didn't refill the soap in one of the bathrooms - good thing we had two. The lodge bathrooms were so nice though. Huge windows and you could shower with them open because no one was nearby - just the jungle. Lastly, I can't decide if this is a con or a pro... a howler monkey lives nearby and kept jumping on the metal roof and dropping stuff on the roof starting at about 4:45am each morning. It was amusing, but also made it a bit hard to sleep. My biggest complaint is that there was NO POOL, even though the

Megan，5 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 12 日

Beautiful location, friendly staff, but no mention of grounds (pool, reception) being under construction.

Julie，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 30 日

The private villa specifically, is an absolute gem

This is an ideal spot for anyone low maintenance, and can get the private villa, on sale. We stayed in villa 14 which was excellent, but it's definitely not modern or 'sealed' off from nature. There are broken curtain rods, missing pool and bathroom tiles here and there, ants, spiders and numerous other native bugs, but nothing that detracted from the wonderful experiences our family had here. The showers and water, heat were great. The private pool was ideal as the hotel pool is by the main office, and the cabins are a rocky, steep walk away. The included breakfast is also off premises, so you will need to drive there every morning if you're interested. The road in and off premises is also a bit tricky to navigate if there's 2way traffic as it's very narrow.

Villa 14, highly recommend for the private pool

3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 25 日

Beautiful property. Is it a 5 star resort no but for the area and country it was. It provided my daughter and I a wonderful place to stay, feel safe, relax, and enjoy the beauty of Costa Rica. There was maintenance going on but nothing that dampened our experience. They are expanding and thats great. All the workers were friendly and ecen when they were doing landsacaping they never came to our lodge when we were home so there was no feeling of our privacy being invaded. The staff was friendly and helped with suggestions of places to go. They provided us with everything we needed to enjoy our trip.

Michelle Denise，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 19 日

We enjoy our stay at the property. I was clean safe and private. I would recommend getting transportation to and from the property. Overall it was a quality stay.

Sharad，2 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 2 日

Tamra，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 25 日

Bad condition house

un beau site mais notre maison était infestée de fourmies dans les armoires du bas etc... cuisine très peu équipée piscine froide hors saison

Martin，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 18 日

Private and secluded and nice to have our own pool and plenty of space for two families. The view was amazing and very clean

Joshua，3 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 7 月 13 日

They are working on renewing the property. Accessibility is not for adults with no willingness for exercise. Accessing the cabins is super hard. No restaurant available and the one offer for the hotel is no a good clean condition it’s a mix of a restaurant and dogs shelter. The offer to hike at Mistico is excellent but do not go to the restaurant at Mistico because the service is terrible. Over all is ok if you are willing to deal with all Of that but out of 10000 other options you choose something else.

Clarence，6 晚商务旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 12 日

This property was absolutely magnificent. Thank you to the gentleman at the reception desk, he was so kind. Thank you

Caroline，1 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 12 日

Main living area, kitchen, and bathrooms need a remodel. In my opinion the sofa was completely unusable. The showers soaked half the bathroom floors. TVs and better AC would have been nice. Beds were comfortable and Private pool was convenient.

Nikki，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Such an amazing place. We loved the cottage space, pool and the view of the town was unreal. I already miss it a few days later and want to go back. Amazing place for a family to stay and experience nature. Highly recommend.

Daniel，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 3 日

Arenal lodge was a complete dream come true, my mother and I stayed in the Tucán lodge, she travelled from Italy to meet up with me, and felt completely relaxed once reached arenal lodge. The lodge was clean and spacious, it was very comfortable and beautiful. We were immersed in the forest and had a hammock on the mosquito safe terrace. It was beyond beautiful. We also had breakfast included and a hike that was beautiful. That hike we saw lots of Congo monkeys and a yellow snake.

Isabella，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 1 日

Stay away if you like comfort, A/C, H20, and WiFi.

We stayed 3 nights. 2 nights we did not have WiFi, one night we did not have power (no a/c and no windows to open for air flow), and one night we did not have any water (and we really needed showers after day excursions, let alone use the toilet). The bed was not comfortable...we sunk toward the middle. It was not a good experience...we do not recommend.

April，3 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 6 月 29 日

Needs Maintenance and an Urgent Upgrade The resort has great potential but is in clear need of maintenance and an urgent upgrade. Unfortunately, the pictures shown online do not reflect the actual condition of the property. We encountered a serious issue with insects—our villa was invaded by beetles, which truly frightened my daughter. On a positive note, the staff at the reception were absolutely lovely. Upon our arrival, they upgraded us to a larger villa without us even asking, which was a thoughtful gesture. The two-bedroom villa we stayed in is indeed spacious, but it would benefit greatly from better insulation and improved protection from the elements and exterior pests. In its current state, I would not recommend it, but with proper care and renovations, this place could become a gem

ilaria，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 29 日

This was a fantastic property, private, quiet, and beautiful views off the back covered deck! The hammock and lounge chairs were an added plus to enjoy the view and our own private infinity pool was a bonus!

melton，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 24 日

We enjoyed our stay with this property. We had a small problem and management was great, very quick to correct and very nice. Would recommend, especially villa 13 and 14- both had good pools and amazing views!

gretchen，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 6 月 22 日

Pros: Very spacious, friendly staff, unbeatable views, good local typical breakfast. Cons: No weather stripping on doors so LOTS of bugs get it. Had to ask the staff the clean off the spider webs on the chandeliers. Outdated and worn furniture. If you can handle a very rustic feel and don't mind fighting bugs that are drawn by lights, then this place is great. The views are fantastic. Not close to town and you must have an AWD car to get around.

Katrina，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 20 日

Amanda，7 晚行程

CheapTickets真实住客点评

10/10 绝佳

2025 年 6 月 19 日

WOW, over and beyond what we expected!!! All separate houses spread apart. Other than birds, total silence. Had a Toucan right outside our window. Location maybe .025 mi from LaFortuna waterfall. HIGHLY recommend

James，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 14 日

This property is just up the hill from the Fortuna Waterfall! We were able to walk down and back up. It is a steep hill if you are unable to walk hills it would be better to drive. We stayed in villa 17 which is the furthest away villa! It’s huge and gorgeous! Has a great view from both balconies! It is a steep walk up and down to get to the pool and reception desk. If you are older I would suggest a closer villa. We enjoyed the walk though! They are remodeling right now so we had to eat breakfast (which was included) at a restaurant down the hill called Geckos! Definitely worth going to! It was soooo good and it’s a dog rescue!!

Alicia，3 晚家庭旅行

Orbitz真实住客点评

10/10 绝佳

2025 年 6 月 13 日

We had a wonderful time at our little bungalow. It was a two bedroom with a kitchen and our own private pool. We were in the jungle so we had a lot of activity at night, but it was fun and well worth it.

Denise，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 12 日

Jeffrey，3 晚家庭旅行

Hotels.com真实住客点评

阿雷纳尔瀑布酒店

Arenal Waterfall Lodge

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可以免费取消我在阿雷纳尔瀑布酒店的预订并获得全额退款吗？

阿雷纳尔瀑布酒店是否允许携带宠物入住？

阿雷纳尔瀑布酒店是否有停车场？

阿雷纳尔瀑布酒店提供机场接驳班车吗？

何时可在阿雷纳尔瀑布酒店办理入住和退房？

在阿雷纳尔瀑布酒店及其附近有什么游览观光项目？

阿雷纳尔瀑布酒店周边区域环境如何？

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8.6

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