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Hotel Nord Otaru

4.0 star property
Riverfront hotel with restaurant, near Otaru Canal

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Photo gallery for Hotel Nord Otaru

Exterior
Lobby
Bar (on property)
View from property
Junior Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY554
CNY609 total
Oct 8 - Oct 9

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Executive Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
  • 39 sq m
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 57 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Standard Triple Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Shower/tub combination
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Sapporo Okadama Airport (OKD) - 47 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive
  • Otaru Station - 9 min walk
  • Minami-Otaru Station - 22 min walk

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪ルタオ - ‬1 min walk
  • ‪魚真 - ‬5 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪ポプラファーム 小樽店 - ‬3 min walk

About this property

Hotel Nord Otaru

Hotel Nord Otaru offers a fantastic location, putting you just steps from Otaru Canal. Guests looking for a bite to eat can check out sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Otaru Station is 9 minutes away.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.
    • A scheduled power outage will take place on October 14, 2025, from 11:30 AM-2:30 PM. All facilities that use power, including elevators, parking garage, and air conditioning will not be available, and this property's restaurant will be closed for lunch service during this time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sizzle - This buffet restaurant serves breakfast and lunch.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Uncovered self parking costs JPY 1200 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self parking costs JPY 1200 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an onsite restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 9-minute walk from Otaru Station and 13 minutes' walk from Rinyu Morning Market. Travelers love the hotel's prime location.

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Reviews

Hotel Nord Otaru Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many options and a standout feature, particularly the Hokkaido milk pudding. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Breakfast
Canal
Walking
Amenities
View
Service staff

Reviews

8/10 Very good

Fantastic location and great staff.
John, 4-night trip

10/10 Exceptional

Spacious rooms and great location
Heather, 1-night trip

10/10 Exceptional

Great location and easy parking. Nice staff and clean room.
WONG, 1-night trip

8/10 Very good

The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Rebekkah, 7-night trip

6/10 Good

Small room with limited service

Very small room and no service at all. Everything needs extra charge.
WAI MAN, 1-night trip

10/10 Exceptional

Silent with snow view from the room …. Will visit again
Hung Pan, 1-night trip

8/10 Very good

Clean, convenient and helpful staff
Michael, 2-night trip

10/10 Exceptional

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin, 3-night trip

10/10 Exceptional

It’s just 5 to 8 minutes walk from Otaru Station.
Kai Seong Joel, 2-night trip

8/10 Very good

Great location

Great, central location. The sights of Otaru were walkable and there were plenty of shops and restaurants nearby (although be warned yhat Otaru gets very quiet at night and most things close early). The hotel is very traditional (some might say old fashioned) but it was clean enough and comfortable. Fine for a short stay. Our room had a lovely view over the canal and the bed was comfortable. Decor was, again,very traditional. Wifi was decent. Well stocked amenity drawer in the lobby. Check-in was strictly at the designated check-in time and not a monent before (this seemed a common theme during our time in Japan). The check-in experience was slightly off putting as the lobby area stank of stale cigarette smoke. I learnt that this was because the designated smoking lounge was in the lobby. I think this should be reviewed, as it's extremely unpleasant as a non-smoker. The top floor bar was a lovely spot for drinks in the evening (and so well priced). Parking was easy enough and was around £6 per night. We didn't have breakfast as we needed to leave early the next morning.
Nicholas, 1-night trip

8/10 Very good

The hotel is a bit old. But its location is very good. I like its breakfast best.
Zhaonan, 1-night trip

10/10 Exceptional

Great views

The view from the window was fantastic with unblocked view of the canal.
Alan, 2-night trip

10/10 Exceptional

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Leon Tee, 1-night trip

6/10 Good

Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Felicity, 2-night trip

10/10 Exceptional

Polite and efficient
Peter, 5-night trip

10/10 Exceptional

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman, 1-night trip

8/10 Very good

Clean room and convenient for shopping
Hoi Lam, 2-night trip

10/10 Exceptional

Excellent service from staff. Near to Otaru canal.
Chang, 1-night trip

6/10 Good

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN, 2-night trip

8/10 Very good

Good
WING KWONG, 3-night trip

8/10 Very good

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
May, 3-night trip

8/10 Very good

Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Hongxin Randal, 1-night trip

4/10 Fair

I was disappointed on the service of the hotel. They were willing to charge extra money when guest asks something. They tried to charge for one hour late check out which is normally understood in most of the hotel. Bed was too old to comfortable sleep comparing to the price.
Chungsik, 1-night trip

8/10 Very good

The hotel is a bit old but is clean. There is insufficient parking space, I arrived 4pm at the hotel and the parking space is already full.
CHI WAH, 1-night trip

8/10 Very good

Toshiaki, 1-night trip