Customer service was great, the brkfast was good and replenished. We had issues with the hot water. Was offered maintenence but we refused due to being out. Overall this is our go to hotel
Marie
Marie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Marina
Marina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
Stephanie
Stephanie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Wonderful
It was a beautiful stay. Everyone one was amazing. Very nice hotel we'll definitely stay there when we gonto Houston
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great experience
Great experience
Christian
Christian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
AWESOME STAY!!
N/A
Bobby
Bobby,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Last time staying at a hilton hotel
Do not stay here unless you own a pet and have no where else to stay. The hotel smells like dog with some parts smelling like dog urine. Also the beds are the worst. The matresses are old and worn down, one of the beds was squeeky add the other was sunken on the sides. The receptionist was rude on the 1st night, but the girl with the blue hair and a young man we encountered the following day were both nice. On our 1st night the receptionist kept calling to threaten to kick us out just because we apparently nade some noise while were getting ready for bed. The bathtub would get backed up because the drain stopper was kind of flimsy so when we'd open it back up, it would make a lot of noise while the water drained.
The Breakfast bar was ok, we didnt eat the food, just got some fruit to snack on. I tried using the blow dryer but it was all sticky with dog hair all over.
Miguel
Miguel,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Felipe
Felipe,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Excellent place to stay. Hotel was clean and comfortable. Staff was friendly. Very convenient to food and the mall.
Dawn
Dawn,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 10 日
The air didnt work properly i was hot and congested
Tytianna
Tytianna,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Nice rooms and good free breakfast. Some technical difficulties with room keys, air conditioning, outside doors,etc which were ultimately although not quickly resolved.
Robert
Robert,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Wenlu
Wenlu,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Great!
Claudia
Claudia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Great service 👏
larry
larry,5 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Kim
Kim,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
The free breakfast could have been better tasting but it was better than most others.
Mona
Mona,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 21 日
Muy buen hotel. Tiene muy buena ubicación y el personal es atento y amable. Deberían mejorar el desayuno (más variedad, limpieza y sabor); y la limpieza diaria de las habitaciones NO DEBERÍA SER UNA OPCIÓN sino hacerla como cualquier hotel alrededor del mundo -la opción debería ser para aquellos que no la quieran.
Esteban
Esteban,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Nice stay.
Peggy
Peggy,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 18 日
No hospitality and poor customer service.
Gio
Gio,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 17 日
It was quite and relaxing, walking distance to Katy Mills Mall, so it was convenient to pop into shops and have some food if needed. Lovely and calm environment.