Our first day, another guest began looking for a bowl for cereal, the staff member working behind desk said kind of snarkily that there wasn't any bowls and that's why the cereal wasn't put out for guests. Same staff member was irritated when she saw the cereal was out from under the counter the guest's husband had pulled ou. I spoke up and said, if you're out of bowls and put the cereal away, you probably should put the oatmeal away as well. She looked over at me and said, that's a good point.
The point is, it wouldn't have hurt to ask someone on staff to run to dollar general or somewhere nearby and purchase a couple packs of bowls. Breakfast was only about halfway in and there were no bowls, no cereal, and no way to really eat oatmeal. And there was a room filling with hungry guests. Surely there is petty cash set aside for emergency situations such as this. Another reason why I find myself a little irritated with this particular guest services rep, is she was sitting next to the dining area and never got up to even check to see how dirty the dining space had gotten. I had to ask her for a clorox wipe to clean the counter, and the tables around us. I do understand she may have been working on a project on the computer. But generally
when someone does something that isn't their job, especially a paying guest, the other person will say thank you. Instead, I was the one who said thank you for the clorox wipe.
On our second day, same lady, same counters needed wiped down.