A wonderful stay with an amazing Concierge. Request Jonathan! He was amazing, great with the kids, set us up right, checked on us daily, and felt like a fun uncle to the family.
Alright, now the review:
We stayed at the Family concierge with Swimout pool. Our location of the room in the pool was splendid. We had dual lounge chairs and ample pool before the main walk way. Definitely better than some other room locations.
The room was spacious; had a very large pullout our two girls stayed in, a kitchenette, dining room table, and a large master bathroom with large Roman tub and a huge shower with dual rain shower faucets and handheld faucets as well. There was also three sinks to the bathroom, a kids area and adults. Plenty of storage in this specific room!!!
The food throughout was one of the better all inclusives we have been too, while the buffets are the average food, the restaurants were more upscale or elegant plates. Felt more like a restaurant on the Las Vegas strip than Mexico. The food at these restaurants were much better, and the service was outstanding almost every time. We had an awesome waiter at the Bana Family(Jhony) algo went above and beyond to take care of our picky daughters. And Neomi
At Cielo Mexican restaurant was awesome
As well. Very attentive and gave us some much needed advice the first night. The buffets were pretty empty when we went(end of May to first week of June), Eva was amazing, we looked for her everyday and was the friendliest and helpfu
