安娜与何塞图卢姆酒店及水疗中心是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 1 只宠物，每只宠物限重 10 公斤。需要支付每只宠物每晚 MXN 700 的宠物费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

安娜与何塞图卢姆酒店及水疗中心是否有停车场？

是的，自助和代客停车免费。

安娜与何塞图卢姆酒店及水疗中心提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车往返 MXN 4940。

何时可在安娜与何塞图卢姆酒店及水疗中心办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

在安娜与何塞图卢姆酒店及水疗中心及其附近有什么游览观光项目？

安娜与何塞图卢姆酒店及水疗中心设有私人海滩、室外游泳池和健身中心，还有SPA 服务和花园。

安娜与何塞图卢姆酒店及水疗中心店内或附近是否有餐厅？

是的，Ana’s Kitchen提供海滨就餐、国际美食和花园景观。

安娜与何塞图卢姆酒店及水疗中心配备任何户外私人空间吗?

是的，每间房间都有阳台。

安娜与何塞图卢姆酒店及水疗中心周边区域环境如何？

从安娜与何塞图卢姆酒店及水疗中心仅需1 分钟步行可至图卢姆海滩，7 分钟步行可至Ven a la Luz雕塑。

图卢姆安娜与何塞图卢姆酒店及水疗中心住宿优惠| Hotels.com 好订网

Q: 安娜与何塞图卢姆酒店及水疗中心 是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 1 只宠物，每只宠物限重 10 公斤。需要支付 每只宠物每晚 MXN 700 的宠物费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 安娜与何塞图卢姆酒店及水疗中心 是否有停车场？

是的，自助和代客停车免费。

Q: 在安娜与何塞图卢姆酒店及水疗中心 及其附近有什么游览观光项目？

安娜与何塞图卢姆酒店及水疗中心 设有私人海滩、室外游泳池和健身中心，还有SPA 服务和花园。

Q: 安娜与何塞图卢姆酒店及水疗中心 配备任何户外私人空间吗?

是的，每间房间都有阳台。

Q: 安娜与何塞图卢姆酒店及水疗中心 周边区域环境如何？

从安娜与何塞图卢姆酒店及水疗中心 仅需1 分钟步行可至图卢姆海滩，7 分钟步行可至Ven a la Luz雕塑。

10/10 绝佳

2025 年 9 月 9 日

Alma Leslie，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 26 日

Very wonderful stay thank you for everything

Vilma，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

We enjoy our stay.

Maksim，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 26 日

Cesar，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 28 日

Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0

Manuel Armando，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 26 日

El personal fue muy amable y la habitación también. La comida excelente

Jaime，3 晚行程

Expedia真实住客点评

6/10 好

2025 年 5 月 8 日

Bon emplacement et bon service mais des améliorati

La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.

BENJAMIN，5 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 4 日

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back

Pedro，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 20 日

Laura，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 24 日

We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.

Chamil，5 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 3 月 12 日

Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.

Ivan，3 晚浪漫旅行

Travelocity真实住客点评

8/10 很好

2025 年 3 月 11 日

We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!

Brenda Roberta，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 10 日

This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.

Pamela，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 14 日

Beautiful beachfront resort

David，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 9 日

Donald，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 29 日

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!

Kathryn，3 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 1 月 24 日

Waste of money

The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.

Mirela，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 21 日

Playa excelente, personal amable y atento, la comida deliciosa, la única observación es que esperaba la habitación un poquito más grande, pero la verdad no afecto mi estancia, fueron super atentos con nosotros, nos preguntaron si celebramos algo, fue nuestro aniversario, y en todo momento hubo detalles, una botella de vino, chocolates etcétera. Me encantó, definitivamente regreso!!

Lucia，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 1 月 3 日

Juliana，4 晚行程

Expedia真实住客点评

2/10 很差

2024 年 12 月 21 日

Price was way up horrible service

Policarpio，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 15 日

We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff

Alexander，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 2 日

This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.

GABRIELA，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 26 日

Oasis

Lazaro，1 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 19 日

Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.

Dagmar，5 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2024 年 10 月 13 日

This is a perfect case of false advertisement. It's a horrible hotel, I felt I was in a Netflix horror movie. I left the hotel did not get refund or credit. That was $4,500 down the drain.

Hassam，6 晚行程

Expedia真实住客点评

安娜与何塞图卢姆酒店及水疗中心

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安娜与何塞图卢姆酒店及水疗中心有游泳池吗？

安娜与何塞图卢姆酒店及水疗中心是否允许携带宠物入住？

安娜与何塞图卢姆酒店及水疗中心是否有停车场？

安娜与何塞图卢姆酒店及水疗中心提供机场接驳班车吗？

何时可在安娜与何塞图卢姆酒店及水疗中心办理入住和退房？

在安娜与何塞图卢姆酒店及水疗中心及其附近有什么游览观光项目？

安娜与何塞图卢姆酒店及水疗中心店内或附近是否有餐厅？

安娜与何塞图卢姆酒店及水疗中心配备任何户外私人空间吗?

安娜与何塞图卢姆酒店及水疗中心周边区域环境如何？

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