可以免费取消我在敖德萨出租服务公寓酒店的预订并获得全额退款吗？

是的，敖德萨出租服务公寓酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

敖德萨出租服务公寓酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付每只宠物每次入住 UAH 500 的宠物费。

敖德萨出租服务公寓酒店是否有停车场？

很抱歉，没有，但周边有免费停车场。

敖德萨出租服务公寓酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每人单程 UAH 650。

何时可在敖德萨出租服务公寓酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：00:00。退房时间为 12:00。延迟退房需要支付 UAH 500 的费用（视客房供应情况而定）。提供无接触办理退房服务。

敖德萨出租服务公寓酒店拥有配备厨房或小厨房的自炊式房间吗?

是的，每间房间都配备小厨房，还包括厨具。

敖德萨出租服务公寓酒店周边区域环境如何？

从敖德萨出租服务公寓酒店仅需3 分钟步行可至Deribasovskaya Street (德里巴索夫斯卡亚大街)，5 分钟步行可至皇宫。

敖得萨敖德萨出租服务公寓酒店住宿优惠| Hotels.com 好订网

Q: 敖德萨出租服务公寓酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付 每只宠物每次入住 UAH 500 的宠物费。

Q: 敖德萨出租服务公寓酒店是否有停车场？

很抱歉，没有，但周边有免费停车场。

6/10 好

2021 年 9 月 29 日

location was great, apartment very old, but clean beds were ok, kitchen didn't use address on the expedia website is incorrect

Tatyana，3 晚家庭旅行

Expedia真实住客点评

2/10 很差

2021 年 8 月 1 日

Terrible experience

On the day we were supposed to check in we get a notification from hotels.com asking if we changed our plans. We then called the property to find out they had cancelled our booking, claiming that they could not charge the credit card and couldn't contact us, despite us hours earlier sending them a message via hotels.com asking for check in information. They said that they had another property available (at Primorskaya 15/17) but we might not like it as it is in the basement of a building. We had to take it as we were half way from Kyiv to Odessa and were arriving at 9 pm. The apartment itself would be ok if it wasn't for the distinct damp smell. It was so damp and humid there that towels they provided weren't dry and even plates were wet. There were no knifes. The bedsheets weren't clean, there were hairs on'em and we had to make the bed ourselves as the duvets were not in the covers. I would never book with these people again

Christopher Esh，3 晚行程

Hotels.com真实住客点评

2/10 很差

2019 年 7 月 26 日

very bad organization

We have booked a house with 2 separate rooms. First they took us to a hotel with a classic double room and then they took us to a different hotel. After negotiations, they have accepted they have mistakenly given our room to someone else and directed us to another hotel and advised we can spend entire holiday there if we liked. After one night stay, we have advised we are happy to spend remaining 2 nights but they advised our rooms were booked and due to this manager was to take us to a new hotel. We packed all our staff and headed off to a new place which was 2 rooms but really a sub standart as internet wasn't working, 2nd room was terrible, water pressure was weak, very dark scary entrance..so on. The happiest moment was when we checked out!!

Gokcer，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2019 年 7 月 19 日

Готель в телефонній розмові повідомив, що скасував моє бронювання, однак не скасував його на сайті. Начебто не змогли стягнути з моєї картки передоплату, хоча про передоплату ніде на сайті не зазначено, в описанні навпаки вказано, що оплата здійснюється на місці без жодних передоплат. Мені повідомили, що апартаменти зайняті і моє бронювання вони не підтвердили лише коли я подзвонила повідомити час свого приїзду, хоча варто було написати листа про передоплату і якщо вже скасовувати, то скасовувати бронювання на сайті, а не самі собі. В результаті шукала інше житло.

2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2019 年 7 月 18 日

Trouble

We made a reservation for 2 people in February. I waited for a nice holiday. but children run this company. they are constantly apologizing. We got 2 separate beds. 2nd bed was given the idea that you lie on the sofa. We were forced to change hotel 3 times. In this room, repairs will begin to deceive you 3. We went to the place (hotel's name rose d'Opera hotel) did not have a window. unhealthy environment. they are forcing you to stay here. I said I don't want to stay. threatened. Yes I'm seriously threatened. extra money requested. I gave more money. I had to accept what they said so that the holiday is not thoroughly bad. they do not deserve the money they receive. water flows from their mouths until they pay. dog looks after making payment. I'm in trouble for making early reservations. the city was quite nice except for it. but there are more people like this. greedy people. rude people. I contacted before I went to Odessa. Can you take us to the hotel from the airport? They wanted $ 25. whereas you can call uber and do it for $ 3. I wrote this so you don't have any problems in Odessa. There is no institution to complain about. they know that.

murat karatas，10 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2018 年 12 月 15 日

7 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 8 月 1 日

Very satisfied

We stayed in a club-appartment. Clean and practical. Quiet. Very close to city center.

Geir Johne，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 11 月 27 日

Een goed apartement

Dit appartement ligt midden in de hoofde straat,, auto vrij, veel winkels. He appartement is zeer veili, Eerst door een toegang hek met code, de hus deur goed beveiligt, men kan 3 deuren op slot doen , voor men in de kamer komt, het bad de verwarming zijn uitstekend

Willem，3 晚行程

Expedia真实住客点评