Worst experience I ever had also no empathy from Hotels.com , I booked two rooms one for me one for my handicapped friend who has a certified service dog and handicap vehicle. I couldn't even make it to the property frontdesk because they wanted me to leave my friend out with her dog . Which of course I wouldn't, they didn't even allowed with my friend staying in the car. So I couldn't check in, then when I tried to call them, they wouldn't answer in front desk recognizing my number from the booking. So i had to call from the guard mobile to get attention and all the mentioned. Which was total rudeness and zero professionalism
Sigfrido Arian
Sigfrido Arian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Gabriel A
Gabriel A,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Perfect
Remson
Remson,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
The concept is great however there’s a fan running the whole time and it’s loud. Our pod was freezing and the dome got damp couldn’t see anything outside. The shower is rather uncomfortable. Like I said great concept but it fails to deliver.
Jose
Jose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Pedro
Pedro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Silvia
Silvia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Es como ir a acampar pero con todas las comodidades !!!!
Una vista fabulosa !!
Claro que regresamos pero con nuestros hijos
Alfredo
Alfredo,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Ariadna
Ariadna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
💯
Cesar
Cesar,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Lizette
Lizette,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
RODRIGO
RODRIGO,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
Sergio Alberto
Sergio Alberto,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Excelente lugar
Tania
Tania,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Perfecta para una escapada romántica, excelente comida en su restaurante y buen vino
Adilene
Adilene,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Exelente servicio, exelente lugar para relajar
yazmin
yazmin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 6 日
Hot tub not that clean also the bubble to
Warm during the daylight even with the ac on … no signs on the facility
Fabian
Fabian,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Leslie
Leslie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Habitación limpia y segura
Maria Isabel
Maria Isabel,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 5 日
The experience of staying the bubble was great but the staff was horrible!! Well the only 2 ladies that checked us in. I made the reservation a month advance and booked the deluxe room through Expedia. Before booking I check on the hotel website to see if the rooms were accurate from what I see on Expedia. They were, both website stated there was 2 rooms available for the days we were going. The deluxe room came with free breakfast and complimentary massage and a jazucci outside. So I booked the room with Expedia so I can accumulate points. When arriving the lady who seem to be the manager stated she did not have our room available and stated that I booked it to late. I showed her screen shots the day I booked it and it showed there were still two rooms available. She stated well I don't have the room available for the 3 nights you are staying. She never offered a refund or alternative options. They could have offer the room for at least 1 night. Another issue this placed had was communication. Their phone in reception did not work. I would call the line and message them on what's app and no respond!! The ac would stop working early in the morning and the bubble would get super hot!! The staff only came once to cover the bubble during the day so the room can cool down. The only staff that was nice were the security. Since the first day checking in ruin my whole vacation. I was looking forward to relax in the jacuzzi! HORRIBLE VACA & I STILL HAVENT GOTTEN A REFUND!!
Meredith
Meredith,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Muy bonita experiencia
Alonso
Alonso,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Francisco
Francisco,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Lizette
Lizette,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Francisco
Francisco,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Fue una grata experiencia haberme quedado en este hotel. El personal siempre se portaron amables conmigo. Buena comida, pronto acceso a las bebidas, y la experiencia que ofrecen y se asemeja a lo que ofrecen en la página. Recomiendo este hotel si van con sus parejas, se disfruta más.