2/10 很差
2025 年 12 月 12 日
Worst experience I ever had also no empathy from Hotels.com , I booked two rooms one for me one for my handicapped friend who has a certified service dog and handicap vehicle. I couldn't even make it to the property frontdesk because they wanted me to leave my friend out with her dog . Which of course I wouldn't, they didn't even allowed with my friend staying in the car. So I couldn't check in, then when I tried to call them, they wouldn't answer in front desk recognizing my number from the booking. So i had to call from the guard mobile to get attention and all the mentioned. Which was total rudeness and zero professionalism
Sigfrido Arian
Sigfrido Arian,1 晚结伴旅行
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