The Room wasn’t ready when we deed the check in at 4 pm. The bathroom was kinda dirty. Asked for cleaning room service and in 3 days they didn’t do it. Breakfast was poor, had to go to other places to eat.
Iraima
Iraima,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 2 日
Loved the spacious and clean room! Thank you!
Valerie
Valerie,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 24 日
To start, we got a non-smoking room and was told there would be a $150 cleaning fee for smoking of any kind. For 1 we don't smoke because were both allergic to the smoke and when we asked about it, we were shrugged off and ignored. The room was full of cigarette smoke and obviously wasn't cleaned. Secondly the front desk didn't want to give us any more towles when we asked and didn't bring any more the whole time we stayed there. We understand that people are busy but when we see the staff not doing anything at all it's just frustrating. Also, nobody wants to really use the same towel 4 days in a row.
Sherry
Sherry,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 17 日
Jairo
Jairo,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
I had to change rooms because of the smoke heavy cigarette smell . The second room smelled of heavy smoke as well and had a cigarette burn mark on the AC which I took a picture of and showed the receptionist. They charged me 20 dollars because I checked in early . I smashed a huge roach on the wall which I have pictured as well . Power kept going out my last night and had to keep calling the front desk for them to turn the power back on as I’m packing for the airport I almost missed my flight back home . The most horrendous, horrible experience I’ve ever experienced. I’m definitely seeking a full refund. Don’t not recommend at all . Not even for the homeless.
Staff was very rude , the breakfast bar didn’t have half of what was said to be available. The pictures online are definitely a catfish , rooms look old & run down in person .
Jasmine
Jasmine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Tyler
Tyler,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
Room was clean but no towels to take shower . Called front deak
Shondra
Shondra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
It was short but wonderful
Fortino
Fortino,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
The room was very comfortable, equipped with a stove and large refrigerator. The bed was soft and the room was spotless. Very nice room for the price and i will be returning
Derrickal
Derrickal,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
Berny
Berny,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 21 日
Madison
Madison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Isaac
Isaac,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
CLIUS
CLIUS,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 17 日
Curshell
Curshell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Tia
Tia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 15 日
Lana
Lana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 11 日
The room was clean, however the room smell like cigarettes and bleach.
Tatyana
Tatyana,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 10 日
Very rude staff, no towels in room and they didn’t want to provide them, dirty grounds and dirty place. Relatively close to French Quarter which was the purpose of our stay.
Amy
Amy,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 27 日
It could get better
The overall stay was okay because I’m a very simple person.
My main drawback was the cleanliness.
The room had a moldy smell and the bathroom had stains with mold and gunk.
I didn’t take any pictures but it’s something that needs attention.
Also, the breakfast didn’t have some of the food (yogurt, orange juice) and it wasn’t replaced.
If they want better reviews, that should be addressed.
Lex
Lex,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Jennette
Jennette,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 27 日
Behind the seats, there was dirt in the tub and Hair dirty towels on the floor cracks on the floor the bed head hair and dirt on the sheets. The refrigerator was dirty. It also had dirt in Hair in there. They said they could not move me to another room or refund my money
Tiffany
Tiffany,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 21 日
Ok overall needs more breakfast options and a little more renovations. Food has light odor not sure how they will get rid of that overall it’s ok
Deborah
Deborah,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 14 日
Desk attendant had guests waiting 15min while checking room and smoke break
Shawn
Shawn,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Check-in was delayed until 6pm due to shortage. Room bed and pillows were uncomfortable. The hot water didn’t work for a while.
Elvis
Elvis,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
it was good. The room was clean. The Wi-Fi was good
They have a good taco place down the street it looks kinda sketchy but the hotel is a good place nothing was happening seemed very calm it just LOOKS a little scary