First day was great the check in was easy the person who checked us in was friendly. The next day after we left out cabin and went to Lagoon all day we came back after 10 pm. Somehow during the day the ac stopped working we came back to the cabin being 89 degrees! We tried the first emergency phone number that was left on the paper hanging in the cabin that number didn’t work so then we had to call the other number that was on the papers they gave us when we checked in. The person on the phone told us to open the widows (no duh!) and turn off the ac for an hour but said they didn’t have anyone to come look at it until morning my husband asked if they had a fan or something to circulate the air, they said maybe but never got a call back. They didn’t offer to move us around so that we could sleep there was no apology. We ended up staying up late into the night because it was too hot to sleep. We had turned the air conditioner off for over 3 hours and finally got it to start cooling down early into the morning. First the the next morning they disable the air conditioner so we couldn’t use it to keep it cool while we were cooking our breakfast so it got hot again really quickly. I don’t feel like they care about the comfort of their guests or if something comes up if it’s after 5 pm they will not do a thing. So disappointed thought I had found a better place to stay besides a hotel but boy I guess I was wrong. Also left if cleaner than we found it.
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great stay!
So much fun for families. Very clean and well-arranged.
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Mimi
The spot is adorable, cute, and cozy. It was overall good but there are a few things. The twin bed in the second bed didn’t have linen. The ac in that room was also not working well to cool it down. Although there isn’t a person after 5, communication was great. Mesquitos are also very bad so bring spray. I would stay again and make sure to stay early enough to use the amenities.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Stanton
Stanton,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
Could be better
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
It was a nice stay and so much fun.
Lissette
Lissette,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
Very spacious cabin. Everything you need for dining and cooking. The shower took a while to get hot water.
Elton
Elton,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 31 日
Overall this property has many amenities. I liked the nature trail that connected the welcome center to the cabins. We were here for an overnight stay. I got a call at 4:50pm to collect payment because offices were closing at 5, but the confirmation said to check in between 3-7pm. Regardless check in was simple with things in a drop box. No check out instructions however, and no one at the welcome center when we went to check out at 8:30am. The cleanliness could have been better, the bathroom corners were dirty and had hair and the sheets had tears in them. Unnecessary comparing to how the property is upkept. I was also disappointed that we got a two queen/ full bed chalet, my reservation stated we were getting a bunk room in one room which have better suited our situation with three kids so things were a little tight. The cabin had everything we needed, the TVs kept freezing on any channel so watching TV was not an option.