Room located in a bunker not comfortable the mattress not good, but the room is clean.
Babasola
Babasola,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 20 日
Nightmare
Khurram
Khurram,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Comfortable
Was handled by Sarah and she was amazing, made us feel very comfortable. Very professional and welcoming. They had limited parking spaces but we were lucky to find one on site. Room and bathroom was clean, comfortable and not bad for the price. I do think they could do with new bedding and carpets, they do look old. In their emails they state free breakfast subject to availability which i thought was misleading as they had told us we had to pay £7 extra for breakfast. Regardless was not bad
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
Very hot and stuffy in the room. Pillows very thin.
Maxine
Maxine,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 12 日
Mitch
Mitch,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Good customer service/location but not comfortable
The bed and the pillows were not the most comfortable and when sitting on the toilet it had to be done sideways which isn't comfortable. The service was really good, when we requested extra pillows and the fan they happily obliged and allowed us to keep our car parked at the hotel after we had checked out which was really helpful l
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Aahad
Aahad,6 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 8 日
Billeder passer ikke
Dette er ikke en hotel, mere 2 lejligheder der er slået sammen, billederne passer ikke, alt er slidt inkl. seng, badeværelse og gulvtæppe. Dette gælder alle værelser.
Yasar
Yasar,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Hôtel proche métro, commerces et restaurants
leila
leila,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Horrific Check in
I had booked in with britannia inn hotel upon reaching there they said they don’t have room available so you need to go to another hotel we have talked to them to accommodate to you. I asked her if the room is better than what we have paid for already she said yes it is definitely an upgrade but when we reached after walking 10 minutes more that hotel named western hotel ilford have shifted us to their oldest building in which upon entering the corridor was smelling and then when we reached the room that was also smelling.
I asked the receptionist he provided with room freshener for only once and said give it back right now.
After that when we tried to sleep someone started fighting in the corridor and it was very loud few moment later someone was moved in our front room and even when they are going into the room by using the key the noise of even that thing was very clear in the room.
Then shower had only hot water cold water was non existent.
Overall it was a horrible horrible stay and also the check in process was even worst for me
Mohsin
Mohsin,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
Anu
Anu,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Atul
Atul,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Mr.
Mr.,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Husk egen hovedpude
Hotellet er slidt men ok hyggeligt. De gør rent dagligt på værelserne og man får rene håndklæder hver dag!! Puderne er dårlige, så husk egen hovedpude
Karin
Karin,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Lovely hotel, friendly staff. The rooms could do with being updated though.
Amanda
Amanda,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Additional charges
It was okay for tge night. I was told to give a deposit of £100, which was strange as I have paid for the hotel use before coming to the hotel. I think that if they were going to ask for that it should have been incorporated into the payment, so that helps to consider the use of the hotel.
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
★☆☆☆☆ Absolutely awful — avoid this hotel!
Booked a family room for 3 nights, but when we arrived late after a long journey, we were told (only after paying a £100 deposit) that we couldn’t stay due to a "leak." We were sent to a disgusting “partner” hotel (Lucky 8) in a filthy alleyway full of rats and bins. The room was dirty, sheets and bathroom were filthy, and it was nothing like what we booked. I later saw reviews from others who had the exact same issue months ago — so clearly, they lie and scam customers regularly. We left in the middle of the night with two kids and had to find another hotel which was not easy. Total scam and false advertising. Do not book here. Hotel.com also don't want to take any responsibilities. The pictures did not give back how dirty was the room (especially the carpet and the beds) and the bathroom. Also the Top of the toilet seat was missing.
Krisztian
Krisztian,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Have used hotel on quite a few occasions, always welcoming, clean basic rooms at a great price.
Room we stayed in this time was small bit everything we needed. Downside was guests above us had loose floorboards so heard every step and pigeons right outside our window making an awful noise constantly!
Rachel
Rachel,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Seija
Seija,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Great value for money, great choice for a budget holiday