Great staff who are working with what they have and doing what they can, but this hotel seems to have been neglected for a long time. No WiFi, run down plumbing, electric and fixtures, pools being filled with garden hoses and covered with pigeons, and half of the hotel is closed down, creating an eerie feeling. The one small elevator down that is still operating (out of 3), which is required to exit the property, is old, run down, and takes you to a graffiti-filled, filthy, unkept and very gloomy corridor out to the public street, which then still requires a long way to go down to where life begins again. I hate to give bad reviews ever, but these issues need to be addressed if you want to continue charging the highest prices in the area per night. Please bring this beautiful structure back to its glory days.