Room was fine and breakfast was good. But check-in process did not go smoothly. We were told by Reception that they could not find our booking and was instructed to go to CityLofts at the 4th floor of the building. We were turned away at City Lofts and was told to go back to C&W. Then C&W staff told us to wait in the dining area while they verify our booking. After 1 hour, I went to Reception to follow-up for our room and that's the only time they searched for our booking and was asked again to wait for half hour to get our room ready. New staff was poorly trained and our stay at C&W went off to a bad start. One week after our stay, my new credit card that I only used at C&W was hacked and had to be cancelled due to unauthorized charges. Not a good experience to say the least.
Ruperto
Ruperto,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Excelente! Café da manhã excepcional.
Regina
Regina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Localização maravilhosa
Os quartos são lindos, equipe super prestativa e carinhosa.
Cafe da manhã maravilhoso
Localização excelente
MARTHA
MARTHA,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Rachel
Rachel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Claudia
Claudia,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Very good hotel, model decor, amazing breakfast, good location to walk to the old town; public parking lot is about 10 mins walk with 3euro per 24hr.
YING
YING,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Perfect stay
Loved the hotel! Big room, very quiet. Clean and spacious. The location is so nice, away from the most touristic streets but a lot of so good restaurants very nearby. The breakfast was very good, so fresh and fulfilling. I would love to stay here again.