可以免费取消我在梅斯纳尔酒店的预订并获得全额退款吗？

是的，梅斯纳尔酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

梅斯纳尔酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

梅斯纳尔酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 EUR 140。

何时可在梅斯纳尔酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

梅斯纳尔酒店是否有内部娱乐场？

不，该酒店不设赌场，但威尼斯赌场 (0.9 mi)和Ca' Noghera Casino of Venice (威尼斯卡诺赫拉赌场) (6.4 mi)都在附近。

在梅斯纳尔酒店及其附近有什么游览观光项目？

梅斯纳尔酒店设有花园。

梅斯纳尔酒店店内或附近是否有餐厅？

是的，Ristorante Messner提供室外就餐、意大利菜和花园景观。

梅斯纳尔酒店周边区域环境如何？

梅斯纳尔酒店就在多尔索杜罗的在水滨，仅需 18 分钟步行可至圣马可广场，12 分钟步行可至圣马可教堂。旅客们对于该酒店的优越地理位置予以强烈好评。

威尼斯梅斯纳尔酒店住宿优惠| Hotels.com 好订网

Q: 在梅斯纳尔酒店及其附近有什么游览观光项目？

梅斯纳尔酒店设有花园。

4/10 尚可

2025 年 11 月 26 日

Rooms were not clean. Basis amenities like electric kettle was no there...no drinking water...

Saadat，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 30 日

Dieses Hotel ist nur für Gäste zu empfehlen, die gerne kalt duschen, da es in den Zimmern KEIN WARMES WASSER gab. Angesichts dieser eklatanten Mängel sind andere Unzulänglichkeiten wie der Abwassergeruch, der verstopfte Duschabfluss und die beschädigten Sanitäranlagen völlig nebensächlich. Die Angestellten reagierten darauf lediglich mit dem Hinweis, eine Beschwerde einzureichen. Das Restaurant blieb am Abend ohne Angabe von Gründen für Gäste geschlossen.

Mikhail，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 28 日

Utterly dreadful

The photos on the website are so far removed from reality. The room was a disgrace. It was pokey and small. The carpet is faded and knackered, the furniture is falling apart and battered, the fabric wallpaper was coming away, there is mould in the bathroom, the shower was dreadful and had an awful lip on it which was sharp and you can catch your toes on, the bed was like two camp beds pushed together, the WiFi doesn’t work at all, the tv on the wall was wonky. Even the corridors are horrifically shabby getting to the room. The rooms are in a separate building to the surprisingly nice but tricky to find reception, but that’s where the good bit ends. I’m surprised this place has any stars and is not worth a fraction of what I paid.

Sam，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 24 日

Todo bien! No desayuné en el hotel

Carla b，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 19 日

Nicole，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 18 日

Non c'era Internet. L'anesso de l'albergo un disastro : vechio, rotto e senza internet e 250 euros la notte!!!!

Liliana，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 12 日

Cheap stopover

Cheap stay in Venice to get a connecting flight elsewhere. You get what you pay for with this hotel. It's a little tired and shabby but it was perfectly clean, the service was excellent and my stay was nothing like some of 5he fantastic horror stories on Google.

ADRIAN，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 21 日

Worst hotel..full of mold!!!

Not only that the people were rude but the place is full of mold I have to be out most of the day because I was afraid to get sick. The advertised Smart TV in Wi-Fi we never got five when we went to the receptionist they did not accommodate us at all. Wedding Felix arguing so we left it like that not TV no Wi-Fi. The only good thing about that hotel was the servers at the restaurant..

MARIA，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 20 日

Hotels.com allow this dump

Where do I begin? Hotels.com.and hotel Messener both need investigated. Lets start with the hotel. What you see is not advertised. Believe me. Mould, damp, electrical switches broken and exposed, broken furniture and bed bugs plus much more. I checked in and 20 minutes later right back out. I suffer from respiratory health issues. Hotel messner and hotels.com would have been paying my medical expenses should i have stayed. But dont worry! Hotel messner and hotels.com re booked my Room and BOTH REFUSE to give me my money back, oh and tried to say the hotel don't speak English. Dont worry I have a video they do! Check my pics, since hotel.com say I'm lying. Local polizia has closed this place down on more than 1 occasion due to not being fit for purpose

Some electrical faults? Maybe its a new EU standard?

What an entrance. The carpets 40 years ago was red!

kerry，4 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 16 日

Oskar Holm，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 11 日

2 nights in Venice

Had a lovely time in Venice, great location but not a busy area which was ideal, breakfast was lovely and staff were fantastic and friendly would stay here again

Byron，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 9 日

Pior experiência

Minha experiência no Hotel Messner foi muito abaixo do esperado, e os problemas começaram já no check-in. Fomos colocados inicialmente em um quarto que não correspondia ao anúncio: cama de solteiro em vez de cama de casal e ainda com restos (lixo) deixados pelos ocupantes anteriores. Após muita reclamação, fomos realocados para outro quarto, que embora aparentasse limpo e tivesse cama de casal, apresentou outros problemas: água quente não funcionava, não havia controle do ar-condicionado (tínhamos que descer para pedir alteração da temperatura) e havia cheiro de mofo no ambiente. Além disso, a experiência no restaurante foi frustrante: no primeiro dia, cobraram uma taxa e não aplicaram o desconto de 20% prometido aos hóspedes, e o garçom foi rude. No segundo dia, não permitiram que consumíssemos um resto de vinho que levamos do quarto, mesmo sendo hóspedes do hotel. Tentei contato via site onde fiz a reserva para esclarecer dúvidas, mas não obtive resposta. O preço pago não condiz com a qualidade oferecida. Resumindo: Veneza é linda, mas este hotel definitivamente não é digno da cidade. Não pretendo voltar e não recomendo.

Cláudio de C，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 1 日

HERNANDEZ FONG TOUSHO，2 晚行程

Expedia真实住客点评

2/10 很差

2025 年 8 月 28 日

Nancy，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 26 日

disrespectful Owner 👎, great workers 🥰✨♥️

if i would go back in that hotel it’s just because of people that worked there, they were amazing kind and very friendly, we had so much fun together, but what i didn’t like was the old lady there she was the owner she was very rude 👎 she has no respect for the costumers especially with small kids like us , also she disturbed the personal workers when they were friendly , Food very delicious Edward & Daniela and the women with blonde hair 5 stars to them 😍😍♥️♥️♥️✨✨✨

Fitore，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 25 日

Not a bad dwal

Joseph，2 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 8 月 24 日

No wifi connection in the room at all

Prasad Varghese，2 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 23 日

Nous avons séjourné dans cet hôtel au mois d’août 2025. Nous avons été désagréablement surpris de voir que notre chambre n’était pas dans l’hôtel de base qui est représenté sur les photos mais dans l’annexe située à plusieurs mètres. J’aurais apprécié qu’on nous propose de l’aide pour monter nos valises dans ces escaliers à rallonge. Sinon le personnel du restaurant était très sympa. Le quartier est super et calme

inssa，3 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 8 月 23 日

Muy pero muy lejos de dónde puedes dejar el coche. Si no tienes Internet en el móvil es muy complicado encontrar el hotel

Sebastian，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 21 日

Canal view, walkable!

The room was quite large and accommodated all of the people in my party perfectly. There was an issue with the air conditioner and it did not stay on. It had to be constantly turned on every few hours or it would get very hot. We were on the first floor which was nice and quick to get out. We also faced the canal which was really cool. The room was a bit damp but it is an old building near water. It was easy to get around getting to the main bridge over the grand canal (about 10 minutes) or a water taxi about 10 minutes start to finish to St. Mark's Square. There is also the water ferries about five minute walk to go to further places in Venice. Great coffee shop about 3 minute walk away.

Elaine，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 17 日

Ljumnije，5 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 17 日

Unfortunately there was what looked like to be mold in the bathroom and bugs flying around in the room. I don’t want to be too harsh and give it a 1 but it does need some work.

Elizabeth，2 晚结伴旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 16 日

Beds were not the most comfortable. Also, there were ants under my kids bunk beds. Some hotel rooms were in different buildings so we had to walk out of the lobby into another building. It is very quiet but longer walking distance to historic center.

Ruth，1 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 8 月 15 日

Rédjino，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 14 日

Esta muy linda. El personal es maravilloso y está muy bien ubicado.

KARLA MA，1 晚行程

Expedia真实住客点评

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