The stay was pleasant. What i love is that i càn check in early in the morning. This perfect for business. Ideal hotel for business and good food
Sumaili Yves
Sumaili Yves,1 晚商 务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Easy to access
Benito
Benito,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Benjamin
Benjamin,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 9 日
Good stay in Kumasi
Wonderful stay. Good rooms. Good restaurant.
Micah
Micah,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
I am writing to formally request a refund for my recent booking at your hotel.
Upon arrival, I went to view the room and was extremely disappointed to find a cockroach crawling around. This raised immediate concerns about the hygiene and cleanliness of the premises. The person showing the room attempted to address the situation by killing the insect, but unfortunately, this only confirmed the unsanitary conditions.
Due to this, we made the decision not to stay at the hotel and left the premises immediately. As we did not utilize the room or any of the hotel’s services, I believe a full refund is warranted under the circumstances.
Please let me know the next steps for processing this refund. I can provide any additional details or documentation if required.
Thank you for your attention to this matter.
Kind regards,