Absolutely do not stay here. The entire area reeks, and the hotel itself is disgusting. Customer service is useless—we went to the front desk multiple times about our room not being cleaned, and they kept lying that it would be taken care of, but nothing was ever done. The room was filthy, especially under the bed where there was hair, dust, and gunk everywhere. We even switched rooms only to find the exact same mess. This is hands down one of the worst hotel experiences I’ve ever had, and if you’re visiting Osaka for the first time, booking here will ruin your trip.