staff Khoji is very helpful and enthusiastic to suggest travel information to different sightseeing points.
Kai Tat
Hotels.com真实住客点评
8/10 很好
2016 年 8 月 12 日
Very cool staff but helpful upon request. Cannot earlier check-in or late check-out despite they have rooms. Public bathing area is small. Food is delicious. Reserved car parking but still need to give money as the nearby public parking service.
During the week at New Osaka Shinsaibashi, we switched a room from the sixth floor to the eighth floor. Some neighboring guests from China were so noisy in the late evening. A clerk at the front desk helped us quiet them down.
Highly overrated ratings. They must be fake ratings. This is a solid 2.5 star establishment. No AC in the hallways and rooms are very hot. Outdated room and bathroom. They have a small wall AC unit that is loud and barely cools the room. Overrated and grossly overpriced. I will never return to this place again.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Experiência incrível!
Eu e minha família queríamos fazer esta hospedagem num hotel que tivesse quartos típicos japoneses. Logo na chegada, deixamos nossas bagagens na recepção para que fossem limpas antes de serem levadas para o quarto, fomos recepcionadas com cha japonês logo na entrada para que nós fosse passado os horários do banho público, o andar para o café da manhã, os tamanhos do Yukata etc, super atenciosas! Foi uma experiência incrível, dormimos em futons em tatame a, usamos Yukata, tomamos banho típico japonês e tivemos o privilégio de tomar o café da manhã japonês! Foi incrível! Os amenities, cafés e chá da recepção, água no bebedouro! Para quem tiver curiosidade nós super recomendamos!
Mirtes Sayuri
Mirtes Sayuri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
The location was perfect. The tatami rooms were in very nice condition and the staff was helpful. They do not forward luggage but the Kuroneko office was in front of the hotel. It was everything we were looking for within our budget.
Kristine
Kristine ,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Such a pretty property and their food is amazing. The staff were always kind and helpful. Would definitely return!