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Upper House

2.5 star property
Hotel with 2 outdoor pools, near Clock Tower

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Photo gallery for Upper House

Premium House | Terrace/patio
Premium House | Premium bedding, in-room safe, free WiFi, bed sheets
Rooftop terrace
Deluxe Room | Premium bedding, in-room safe, free WiFi, bed sheets
45-inch flat-screen TV with cable channels
Upper House features a rooftop terrace and puts you within a 10-minute walk of Clock Tower. Guests can take a dip in one of 2 outdoor pools, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Also, Cartagena de Indias Convention Center and Bocagrande Beach are within a short drive.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Garden
  • Concierge services
  • Limited hour front desk

Feel at home (6)

  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Cable TV service
  • Premium bedding
  • Bathrobes

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, Balcony, Courtyard View

Premium Room, Balcony, Courtyard View | Premium bedding, in-room safe, free WiFi, bed sheets

Premium Room, Balcony, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hair dryer
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium House

Premium House | Premium bedding, in-room safe, free WiFi, bed sheets

Premium House

Highlights

Patio
Separate dining area
Private pool
Private rooftop hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 700 sq m
  • 9 bedrooms
  • Sleeps 18
  • 9 King Beds

View all photos for Junior Room, Balcony, Courtyard View

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Room, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hair dryer
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hair dryer
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
7-76 Cl. 37, Cartagena, Bolívar, 130001

What's nearby

  • Clock Tower - 5 min walk - 0.4 km
  • Walls of Cartagena - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • San Felipe de Barajas Castle - 14 min walk - 1.2 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Restaurante La Mulata - ‬1 min walk
  • ‪Townhouse Rooftop - ‬1 min walk
  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Tabetai Sushi Bar - ‬1 min walk

About this property

Upper House

Upper House features a rooftop terrace and puts you within a 10-minute walk of Clock Tower. Guests can take a dip in one of 2 outdoor pools, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Also, Cartagena de Indias Convention Center and Bocagrande Beach are within a short drive.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Services

  • Front desk (limited hours)
  • Concierge services

Facilities

  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Outdoor furniture

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 99135

Also known as

Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena

Frequently asked questions

Is there a pool at Upper House?

Yes, there are 2 outdoor pools.

Are pets allowed at Upper House?

Sorry, pets aren't allowed.

Is parking offered on site at Upper House?

Sorry, there's no onsite parking at Upper House.

What are the check-in and check-out times at Upper House?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

Is there an onsite casino at Upper House?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Upper House and nearby?

Upper House has 2 outdoor pools and a garden.

What's the area around Upper House like?

Upper House is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 9 minutes' walk from Cartagena de Indias Convention Center.

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Upper House Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Super nice place :)
Samuel, 4-night trip

10/10 Exceptional

El lugar esta muy bien ubicado, el personal es muy atento y pendiente.
Fernando, 3-night trip

10/10 Exceptional

Excelente opción

La habitación y el ambiente es genial, la ubicación de primera. Recomendado
Andrés, 3-night trip

10/10 Exceptional

Staff were exceptional and the bed is beyond comfortable.
Tristan, 2-night trip

10/10 Exceptional

Adorei!!!! Super bem localizado em uma rua linda! Funcionários muito carinhosos!
Nathalye, 3-night trip

10/10 Exceptional

Hotel nuevo bien ubicado en centro histórico
alexander, 2-night trip

10/10 Exceptional

Gute lage
Alexander, 5-night trip

10/10 Exceptional

Excellent area and the staff was amazing
josefina, 3-night trip

10/10 Exceptional

Lugar para descansar

Lugar comodo para descansar en Cartagena. Habitación justa para una pareja.
Luis, 2-night trip

10/10 Exceptional

Everything perfect
Brent, 2-night trip

10/10 Exceptional

Amazing hotel! Everything was great. Location, clean and service.
Leida, 2-night trip

10/10 Exceptional

A great place, very peaceful. Only 9 rooms witch makes it very personal Great staff, very helpful. Awesome terrace with 2 pools
Catalina, 6-night trip

10/10 Exceptional

Estadia y comodidad a la orden del día.

La casa esta genial, limpia ordenada y muy bonita, estuvimos 3 días, lo unico que falto fue hacer limpieza 1 de los 3 días como minimo. no hicieron aseo adentro de la habitación en ningun momento. de resto todo genial.
Juan Camilo, 3-night trip

10/10 Exceptional

Awesome experience
Mojdeh, 4-night trip

10/10 Exceptional

It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
Oleg, 4-night trip

6/10 Good

Localização e serviço bom, desde que no chova

Hotel com a localização perfeita, equipe muito solicita e confortável. Único pesar é num dia de tempestade, por o forro ser antigo, começou a chover no quarto e molhou meu carregador de celular, foi praticamente 1000 reais outro no site da Apple, falei com o pessoal e disseram que era a piscina que estava vazando.
4-night trip

8/10 Very good

Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Christopher, 4-night trip

10/10 Exceptional

Buen lugar para pasar unos días

El personal fue genial. Nos ayudaron con todas nuestras inquietudes y siempre hicieron todo lo posible por hacernos sentir como en casa. La piscina y el area de la terraza si estaba un poco descuidada. Las habitaciones están un poco pequeñas pero el resto el hotel es un lujo. El desayuno fue de lo mejor.
Alfonso, 3-night trip

10/10 Exceptional

TRES BIEN

Tres jolie maison, tres bien située, peu de chambres, tres grand lit, personnel sympathique. Bruit écoulement d'eau la nuit.
Marie, 3-night trip

8/10 Very good

Estancia de dos días

Su ubicación es excelente y céntrica en la ciudad amurallada. En una calle tranquila pero cerca de todo. Las instalaciones necesitan mantenimiento. No lo consideraría propiamente un hotel, es una casa grande con varias habitaciones, el personal es escaso un muchacho en recepción por cierto vale la pena decir que siempre con la mejor disposición. Sirven desayuno, la cocinera llega todas las mañanas. El desayuno lo sirven en una mesa ubicada en el patio central para todos los huéspedes. Las habitaciones son grandes , la camas cómodas pero se siente mucho olor a humedad. Para estancia cortas vale la pena por el precio y lo céntrico que esta, pero dista mucho de considerase un hotel como tal.
Ilka, 2-night trip

10/10 Exceptional

Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Bibiana, 2-night trip

6/10 Good

Bad breakfast. Door knob to my room was super loose. Shower was dirty
Robert, 5-night trip

10/10 Exceptional

Incredible stay, location, staff etc

A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!
Dylan, 4-night trip

8/10 Very good

The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.

8/10 Very good

Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
Jezreel Gaius, 2-night trip