We had ants in the kitchen area of our hotel room. When we let the front desk know about the ants, a worker came and sprayed bug spray that we smelled throughout the night, triggering my asthma. There were no other available rooms. The hotel was sold out due to it being Magic City Classic weekend. We made sure to not keep any food in the room. The next morning there were more ants in the bathroom and still lingering in the kitchen area. The manager Cortney let me know he would credit me with Hilton Honor points due to the inconvenience. It’s three weeks later and no points have been added to my account. I called and left messages with Cortney and have been ignored.
Shannon
Shannon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Lashante
Lashante,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 7 日
Great room staff was great, clean
Deborah
Deborah,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Terrance
Terrance,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Janete
Janete,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Clean, well maintained. Good variety of breakfast.
Ryan
Ryan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Excellent stat
Room was perfectly clean outstandingly comfortable! Ready when I arrived.
Brad
Brad,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Everything was great!
Don
Don,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Upon arrival we were greeted promptly with a small gift bag. The bag contained a couple of waters and some snacks. They quickly got us checked in even upgraded 1 of our 2 rooms to a king. Staff is very friendly and welcoming. I requested extra pillows when I called to confirm rooms the day before. To our surprise they were stacked neatly on the foot of the bed along with cases in each room. The
Joanie
Joanie,11 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Pet friendly. Great staff
Adorian
Adorian,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Missed out on the pool due to pool reconstruction
Jeffery lee
Jeffery lee,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 14 日
Angel W
Angel W,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Tyler
Tyler,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
NA
Kelley
Kelley,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Joy
Joy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Tina
Tina,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great home away from home!
Rooms were gigantic! Very roomy living space and kitchen. Refrigerator was full sized and kitchen was well stocked. Beds were very comfortable. Automated curtains were helpful in keeping room dark. Gym was very nice too. Only issue was minor - coffee could have been stronger.
Ana
Ana,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Carol
Carol,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Very clean hotel! Also, the staff was super friendly and helpful.
Lori
Lori,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
We enjoyed our stay.
Emily
Emily,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Property was very new and clean. Staff was very friendly and helpful. My only complaint was we stayed 3 nights and I don’t think housekeeping ever entered our room. Towels were never replaced, beds never made and I had to go to lobby to request more coffee for room.