The surrounding environment is very comfortable. It would be better if slippers were provided.
Zhaoyang
Zhaoyang,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Nice
Po-Hao
Po-Hao,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Liu Yong
Liu Yong,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 18 日
Todo estuvo excelente, uno de los mejores hoteles que he visitado.
Noemí
Noemí,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Very clean room, great rooftop hot tubs and sauna.
Yumiko
Yumiko,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Everythint about the Otter is perfect. Great rooms. Amazing spa (hot tub and sauna) amenities.
Sabrina
Sabrina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Great responsive staff with a beautiful view and amazing amenities
Andrea
Andrea,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
Beautiful property with great amenities. Unfortunately the heating unit is very loud and kicked in multiple times throughout the night to hold the room temp resulting in a very broken sleep for us. Disappointing as it looks like they spent lots of money on everything else but noisy heating units is totally avoidable.
Emma
Emma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Hot Tub !
Girard
Girard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Had a great time. Very clean room. Staff friendly. The best part is the hot pools and sauna.
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Super friendly staff as expected of the typically friendly Canadians. Large comfortable room that was spotless, fun restaurant and fireside bar, two huge open air hot tubs, walkable to downtown Banff shops.
HIGHLY RECOMMEND.
Dennis
Dennis,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
We had an amazing stay at the Otter Hotel. The property was beautiful, the room was clean, the onsite dinning was delicious, and the staff went above and beyond to make our stay during our anniversary a special one. Thank you again!
Jason
Jason,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
beautifully styled property. love the in room coffee service/ offerings.
Kelly
Kelly,8 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
Philip
Philip,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 19 日
Tbd
Natasha
Natasha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Tiffany
Tiffany,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Staff were great, provided treats, a toy, a bed and dishes for our dog. The room was clean and comfortable.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Everything was wonderful at the Otter Hotel. I had no idea what to expect walking in as I booked based on meeting others here. My partner and I had great room with everything we needed, there was a nice view of the mountains as well. The restaurant (Good Folk) was delicious as was the coffee included with our stay. All the staff were very friendly. We really enjoyed the rooftop hot tub with the fire pits that offered a great view of the night sky. Looking forward to staying here again in the future!
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 14 日
Brian
Brian,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 14 日
All clean towels at hot tub ran out early in the evening, but no one restocked them. Couldn’t sleep well because pillows and the beds weren’t comfy. Room was clean though.
Yuet Hing
Yuet Hing,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Judith
Judith,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
carrie-ann
carrie-ann,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
The rooms are beautifully designed, anyone who has sensory disorders or is easily over stimulated will truly enjoy the decor, the layout, and how the room lighting can be adjusted. The textures of the shower floors, the little touches are perfect for anyone on the spectrum