Fidelity Hotel puts you in a great location, within just a 10-minute walk of Rocket Arena and JACK Cleveland Casino. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Also, Rock and Roll Hall of Fame and Progressive Field are within a 15-minute walk. The property is just a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Cleveland Hopkins International Airport (CLE) - 18 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
House of Blues - 3 min walk
Souper Market - 1 min walk
Rising Star Coffee Roasters - 2 min walk
Guys Pizza Co. - 1 min walk
Marble Room - 1 min walk
About this property
Fidelity Hotel
Fidelity Hotel puts you in a great location, within just a 10-minute walk of Rocket Arena and JACK Cleveland Casino. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Also, Rock and Roll Hall of Fame and Progressive Field are within a 15-minute walk. The property is just a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
At a glance
DONE
Hotel size
97 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 52 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Room service (late night)
Working away
2 meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Communal living room
24-hour fitness center
At least 80% of food locally-sourced
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 36
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Streaming services
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 23.50 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 15 for children
Parking
Covered valet parking costs USD 52 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 84-3639488
Also known as
Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland
Frequently asked questions
Are pets allowed at Fidelity Hotel?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Fidelity Hotel?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Fidelity Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Fidelity Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Fidelity Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Fidelity Hotel?
Yes, Club Room offers Regional cuisine.
What's the area around Fidelity Hotel like?
Fidelity Hotel is in Downtown Cleveland, a short 9-minute walk from Tower City-Public Square Station and 15 minutes' walk from Rock and Roll Hall of Fame.
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Fidelity Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 10, 2025
Great location, spacious rooms, helpful staff
I really enjoyed my stay. Great location, polite and helpful staff. My room was spacious, clean and well-designed. Would definitely recommend!
Andreia
Andreia, 3-night trip
10/10 Exceptional
Aug 17, 2025
The Fidelity in Cleveland is a beautifully updated historic hotel. Every thing was great.
Kara
Kara, 1-night trip
10/10 Exceptional
Jul 23, 2025
Amazing hotel!
Outstanding location with incredibly helpful team. Great location - ballpark and Rick and Roll HoF easily walkable
Peter
Peter, 2-night trip
10/10 Exceptional
Aug 17, 2025
Unique
This hotel is very nice and unique. We loved it!
Megan
Megan, 1-night trip
10/10 Exceptional
Aug 18, 2025
Luxury in Cleveland
Beautifully renovated hotel with gorgeous bathrooms, the most comfortable linens and towels, and luxurious fresh and warm scented body soaps and lotions. Walking distance to Rock and Roll Hall of fame, Lake Erie, and tons of restaurants,
Daneen
Daneen, 1-night trip
10/10 Exceptional
Jun 3, 2025
Location was great and the rooms were comfy.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Aug 18, 2025
Front desk went out of their way to provide maximum hospitality and service. Service was superior
John
John, 1-night trip
10/10 Exceptional
Jul 24, 2025
Quick walk to E 4th St.
Awesome hotel in a great location! Will certainly stay again. 5 min walk to E 4th St bars and restaurants.
Joel
Joel, 2-night trip
10/10 Exceptional
Jul 18, 2025
Nice location
Just stayed 1 night. Close to all kinds of food and entertainment wherever you walk to.
Jacob
Jacob, 1-night trip
8/10 Very good
Jul 16, 2025
very pretty hotel, amazing valet staff
the floors were dirty, but the rest of the hotel was super cute
Oana
Oana, 2-night trip
8/10 Very good
Aug 29, 2025
Clean room, good blackout, attractive decor. Reception staff seemed a little overwhelmed (had to fetch my ice bucket to bring down then chase it up later) and the bar staff were rude
Verified traveler
1-night trip
10/10 Exceptional
May 16, 2025
Enjoyed the stay
SSNanthavarman
SSNanthavarman, 2-night trip
10/10 Exceptional
May 25, 2025
Friendly staff, great location
Anthony
Anthony, 1-night trip
10/10 Exceptional
Jul 22, 2025
First Stay at Fidelity was Great!
The staff were welcoming and friendly. The bed was the most comfortable bed I have slept in. Loved the rain shower and the interior decor. Bath products smelled nice.
Verified traveler
3-night trip
10/10 Exceptional
Jul 27, 2025
Best hotel in Cleveland!
I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious!
Jannet
Jannet, 1-night trip
10/10 Exceptional
Jun 9, 2025
Beautiful, and clean hotel. Staff is welcoming and friendly!
Maryann
Maryann, 1-night trip
10/10 Exceptional
May 13, 2025
beautiful hotel
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
May 6, 2025
Great stay!
Beautiful historic hotel. Friendly staff, great food in the restaurant, and great location.
Angela
Angela, 2-night trip
10/10 Exceptional
May 20, 2025
Staff was super friendly and our room was super cute!
Gina
Gina, 1-night trip
10/10 Exceptional
May 29, 2025
Great location for downtown
Jay
Jay, 1-night trip
10/10 Exceptional
May 16, 2025
Great boutique hotel with good service and convenient location.
Susan
Susan, 3-night trip
10/10 Exceptional
Jul 9, 2025
Beautiful hotel with cozy comfort!
We enjoyed a very comfortable stay. The room was modern and beautifully decorated. The bed was plush and inviting with crisp white linens. The bathroom was roomy and well appointed with great water pressure. Super friendly and accommodating staff made all of our requests happen. Will definitely stay here again!
Amanda
Amanda, 3-night trip
10/10 Exceptional
Jul 23, 2025
It was great. We felt spoiled.
TERESA
TERESA, 1-night trip
10/10 Exceptional
May 29, 2025
All of the staff was amazing! Great location!
Bailey
Bailey, 1-night trip
10/10 Exceptional
May 18, 2025
Amazing hotel luxury and great staff
Jalen
Jalen, 1-night trip
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