We should have known when are taxi driver warned us leaving the airport that where we were going was not going to be comfortable in anyway shape of form. But we went thinking it would be a hidden gem.
The people who checked us in were lovely, helpful and welcoming unfortunately the property is in an alley where a gate must be locked and the view was of the alley and mayhem going on. The room smelled and there were ants in our bed. it was late after midnight after a 36 hour travel, we grabbed our bags got an uber and found a high end hotel. i didn' t want to pay a lot hence why this looked inviting and reasonable. The rate of $75 a night way too high. It was a scam. No money returned and hotels.com did not help with a refund even though I sent pictures of the situation.
Kathy
Kathy,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 11 日
Be careful, the booking status must be checked.The booking status could be checked after login the expedia web site, but did NOT on the email from expedia.There are confusing the day use only room in expedia. I visited the hotel without knowing the booking status, and the staffs required an extra charge to stay. After one hour negotiation the price, I stayed the room with tripuled booked price.
yasuhito
yasuhito,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 5 日
Hotel rooms are okay but terrible service
Ants and flies, asked room service team to take care of these things. they asked me to ignore these things.
Asked for fresh towel, did not provide.
Asked for bed sheet change with ants running, did not provide whole day until asked property manager to notify.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 5 日
Hotel rooms are okay but terrible service
Lots of ants and flies, when asked service team, they asked to ignore these things. Also after asking for daily cleaning, the cleaning team does not come at all.
Asked fresh towel, did not provide.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 4 日
Disgusting
Most disgusting hotel I have stayed in. Service so bad you don't even get a towel. And get told by management towel and TV not working is not our problem. After begging for basics like a towel. Nothing but a brothel.
BALJIT
BALJIT,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 2 日
HORRIBLE IN ALL WAYS
This was one of my worse experiences of travelling and staying in hotels. In my opinion this hotel is for locals, however I think Hotels.com did not check if the reviews were genuine as it gives 9. Ther is nothing good about from communication to reception location extremely unfriendly people and the hotel is in an area pack with people that are awaiting to harass. Will lodge a formal complaint with Hotels.com as I had to leave in my second day of staying.
What a great stay. Neat and clean rooms, pleasant feeling, professional staff, room equipped with all amenities. Great service.
Sumit
Sumit,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Had a very comfortable stay. The staff is very courteous, rooms are clean with good ambience. Would definitely recommend it to others
Albert Camus
Albert Camus,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 12 日
Amandeep
Amandeep,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Faat
Faat,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 5 日
Negative attitude and unwillingness to cooperate
KISHORE
KISHORE,20 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Great location in the heart of the city with beautiful classic architecture. The rooms were clean and comfortable, and the lift made access easy. Breakfast buffet was tasty, and the staff were very friendly and helpful. Highly recommended for a pleasant stay in Delhi!
Amit
Amit,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
We had a very good experience during our stay. The staff were very nice, hospitable, and made us feel safe throughout our visit. The rooms were clean and well-maintained, especially considering the cheap price.
The area around the hotel is quiet and pleasant, with a nice little space to relax outside. The on-site restaurant was excellent — both breakfast and dinner were delicious and very affordable!
Another big plus: it's just a 5-minute walk to New Delhi Railway Station, which made our travels very convenient. Highly recommend for budget travelers!
Himanshu
Himanshu,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Had a comfortable stay. The staff was very cooperative and friendly throughout. Rooms were neat and clean, with working AC, fan, and hot water in the shower. The food was tasty and reasonably priced. Best part is the location just a short walk from Connaught Place. Great value for money. Would definitely recommend for budget-conscious travelers.
Bret McKenzie
Bret McKenzie,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Had a wonderful experience during my stay. The rooms were clean and comfortable, offering a beautiful lake view from the balcony. The service was excellent, and the lush green surroundings created a peaceful atmosphere. The staff were friendly, attentive, and very cooperative. Overall, one of the best stays I've had in New Delhi. Highly recommended!
Shubham
Shubham,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Perfect One-Night Getaway!
Everything about our stay was amazing! The check-in experience was smooth, and the staff were incredibly warm and welcoming. Our dinner at Izu was fantastic—delicious food and outstanding service, especially how the team went the extra mile to keep our little one happy.
Huge thanks to Sahbazh at the front desk for his exceptional care and friendliness. Even though Bang was closed due to weather, we still had a wonderful time enjoying everything else the property had to offer.
The location is unbeatable, the facilities are beautiful, and the service is truly five-star. We only wish we could have stayed longer. Looking forward to returning soon—thank you all for such a memorable stay!
Federico
Federico,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Luxurious Experience with a Unique Indian Touch
The hotel offers a truly luxurious experience while beautifully retaining its authentic Indian charm and character. The entire staff was extremely helpful, kind, and quick to resolve any issues, making the stay smooth and comfortable. A perfect blend of elegance and warm hospitality!
Religious figures
Religious figures,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
A Truly Relaxing Stay!
My experience was nothing short of wonderful. The room was incredibly spacious, with comfortable beds and efficient air conditioning that made the stay all the more enjoyable. What truly stood out, however, was the hospitality — the staff were not only kind and attentive but also carried themselves with warmth and charm that made me feel right at home. Each morning, I looked forward to the delightful breakfast, which added a perfect start to my day. A relaxing and memorable stay overall — highly recommended!
Adhiambo
Adhiambo,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Genuine review : We had a fantastic stay at Hotel for two nights. The staff was extremely friendly and attentive, making us feel welcome from the moment we arrived. The rooms were very clean, comfortable, and well-maintained. Overall, we were very happy with our experience and would definitely recommend this hotel to anyone looking for a great stay!
Anil
Anil,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Narendra
Narendra,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
The room was clean and comfortable, the staff was friendly, and the location was perfect. Loved the amenities and would definitely stay here again!
Daniel
Daniel,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Great location, very friendly & helpful staff, basic, but good, mattress was very comfortable& enough pillows. Air con & fan were really good too