We booked two rooms and one of the rooms had an overwhelming chemical smell. It gave us immediate headaches. It smelled like there was a mildew or mold issue and they were covering it up with a chemical smell. The other room we had didn’t smell the way the one room did. We tried to switch rooms but they were fully booked and couldn’t give us another room. The smell was so bad we left and stayed at a different hotel. The hotel refused to refund us for the stay. I won’t ever book with this company again.
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
We came in at 1am totally exhausted we got in our room undressed went to potty and not one roll of toilet paper was found in the bathroom and there were 3 of us. I really don’t expect to have an issue using the bathroom after 6 hours in the car
Deanna
Deanna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Visiting my Sweeties.
The staff was very kind and very friendly. We enjoyed our stay.
Raquel
Raquel,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Bronwen
Bronwen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Could have been better.
The staff themselves were friendly and helpful. The condition of the room was ok at best. There was a musty smell and you could tell the flooring in the bathroom hasn’t had a good scrub in a while. The shower pressure was non existent. The linens were very clean though. Nothing stained or looked dirty. There was some trash between the bed and nightstand that housekeeping missed. The breakfast was not the best. I opted not to eat there the second morning. The hot tub was warm but the timer knob was broken so couldn’t turn it on and the bottom of it was pretty dirty. And the door next to the pool area you couldn’t get back in because the key card reader was broken so you had to walk around the building to the front door to get back in. Could definitely use some deep cleaning, maintenance, and updating on the property.
Janetta
Janetta,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
真实旅客
8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Wonderful room; just needs finishing touches…
Check in was great; staff very helpful and friendly.
Somehow my cell phone was tied to someone else, so we had a little hiccup at check in.
The room was great, bed super comfy! Cons: None of the hardware in the bathroom had been installed yet, TP on the counter (no TP holder), no place for towels to hang or dry (no towel rods). The dial on the iron was broke. So trying to iron a blouse was interesting.
Main concern was just a lock that spun on the connecting door to the next room. So we put some stuff in front of door and booby trapped it in case someone tried to get into our room while we were gone.
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Satisfied
I stayed overnight. The fourth floor lost power and set off the fire alarm. I was in the third floor so i showered quickly and went out for dinner. Rooms are clean and comfy.
Javier
Javier,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Shonte
Shonte,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
In town wedding guests. Busy but relaxing.
Tana
Tana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great stay for the price.
Staff was very friendly. Room was clean and cooled of nicely
juan
juan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Okay stay
This hotel was used just for the night stay for a baseball tournament. But all in all the hotel needs some upgrades for sure. The AC was broken and dirty. Smelled like mold in the whole building especially in the room. Bathroom was clean and I appreciated that.breakfast was decent. Only thing I didn’t not like was the lady in the kitchen had gloves on and was touching her phone typing and never changed her gloves. Not very sanitary.
Rosa
Rosa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Build was a little rundown could use renovation…
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Nice Dog Friendly Hotel
Nice dog friendly hotel if you need to stay a night outside of Dallas.
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Jenifer
Jenifer,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Olga
Olga,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Anne
Anne,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
Elevator apparently broken for weeks, side exit door apparently broken for weeks per staff, and room keys had to be reset several times.