Excelente alojamiento. Habitación grande y muy limpia. Buenas vistas del fiordo. Personal excepcional. Cristina, Dani y Vanessa hicieron nuestra estancia aún mejor. Muchas gracias a todas.
Antonio
Antonio,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Perfect stay in all ways. Highly recommended for a stay in Puerto Natales.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
Nital
Nital,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
Jamie
Jamie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Front desk was very friendy and helpful. Room was spacuious and clean.
Aruna
Aruna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Staff is kind. Room is clean and comfortable.
Miyako
Miyako,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
The service
heidy
heidy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
Sigma
Sigma,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Bel hotel. Belle vue sur la mer depuis notre chambre.
Personnel au top, tres cool et possibilité de comminiquer en Francais.
Pt dej servi a partir de 6h, ce qui permet de partir tot pour le parc
michel
michel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
All the above, the staff went above and beyond expectations, Im happy that i stayed at least one Night at the hotel, I’ll definatly be back for a longer period
Ricardo
Ricardo,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 7 日
Zimmer am sich sehr schön, die Dusche hätte besser gelöstcwerden können. Relativ kleines Badezimmer.
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Great hotel. Warm, nice view and staff incredibly helpful and pleasant.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Excellent emplacement et déco très sympa
stephane
stephane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
As expected.
Henrik
Henrik,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Santino
Santino,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 6 日
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
Susan
Susan,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 6 日
A small boutique b&b within easy walking distance to all areas. The staff were very attentive and offered various dining options. We met Jaco (owner) who shared his vision around the establishment of Pristine, following the Pandemia. He hand crafted and brought many artefacts from his ranch on the outskirts of Puerto Natales. A pleasant few days spent there allowing great access to Torres Del Paine.
Anna
Anna,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Adoravelmente roots.
Hotel super adorável! Estilo mais roots mas muito confortável e com tudo bem limpo e novo. Na chegada nos perguntaram se iriamos fazer a trilha da Base das Torres e que deixariam um café da manhã pronto pra gente mais cedo em função disso. Foi ótimo pois a trilha é longa e cansativa, então o café veio em boa hora.
Paolla
Paolla,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff.
My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails.
Overall, this was a great stay and we had a wonderful time.
Ian
Ian,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Alejandro
Alejandro,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Very centric hotel, nice attention and excelent service.
jose
jose,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Altamente recomendado
El hotel es muy bonito, la vista desde el cuarto daba al Fiordo y las montañas. La atención es increíble, siempre estan pendientes de ti, de los horarios de tus tours para que no te vayas sin desayunar. Nos sentimos como en casa. Está ubicado cerca de los puntos de interés de Natales como el museo, la plaza, restaurantes y tiendas.
Mi unica sugerencia es que pongan cajoneras en los cuartos para tener mas espacio para acomodar la ropa.
Alejandro
Alejandro,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Jennifer
Jennifer,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Thank you, Jacob, for your generous hospitality and your efforts to secure a one-night rebate from Expedia for my stay from June 16th to 18th. I sincerely hope your request is successful and that I receive the refund for my one-night stay.
The chaos of duplicate room bookings arose due to two tour operators canceling my booked tour at the very last minute, which forced me to seek alternative activities for my trip to Patagonia. While this situation was unfortunate, it is in no way a reflection of the hotel’s quality—just a bit of bad luck on my part in planning.
Despite this, my trip has been wonderful, and I definitely plan to return to Puerto Natales, possibly staying at your hotel again. Thank you once again for everything!