Spa was great i was all tense and Carolyne took all of it away
Helen
Helen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 13 日
Altagracia
Altagracia,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 22 日
The friendly staff was the only good thing, the resort is extremely outdated with a dial turn nob on the headboard as a thermostat which doesn’t work. The beach was cover with seaweed in all directions, the food was of poor quality and bland especially at the restaurants which we made reservations for, the one expresso coffee machine and salad bar were the only good options.
Juan
Juan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Everything was very good. We were only there for two nights, a quick layover on business. We loved the pool bar and the food selections were very nice. We are proud to give good rating on all areas of service.
Charles
Charles,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 16 日
La abitacion estaba muy limpia, disfrute mucho mis estadia no queria que pequeña cosas me arruinara mis estancias porque estaba de cumpleaño y solo queria disfrutar y vivir como Dios manda. Volveres. 😘😘😘😘🙏👒🎊🎁🎉👙🏖 a parte del Resort le recomiendo que visite El Rancho catalina queda en Cupey Puerto Plata muy lindo ese Restaurante Rancho Catalina,
Yudelka
Yudelka,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Best of all the staff of dining buffet was so friendly and helpful the best of the best excellent the Italian buffet was fenomenal excellent and house keeping I give them 5 ⭐️ as well
Pedro
Pedro,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 15 日
Clean, staff were courteous and helpful.
Juliana
Juliana,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Alonso
Alonso,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 13 日
No elevator, staff is not as helpful and accommodating, food is the same everyday
Lucia
Lucia,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Eulogio Antonio
Eulogio Antonio,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Victor
Victor,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Todos estaba muy buenos
Manuel
Manuel,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Todo muy bien
yomari
yomari,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
rafael
rafael,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Experience was good. Drinks seemed watered down and overall amenities was good but not greatest.
Shailendra
Shailendra,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
We had a great time at Iberostar. The service was excellent. The food variety and quality was great! Would definitely come back!
Octavio
Octavio,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 6 日
This hotel is a great all inclusive hotel. Many options they have events all day long to keep you entertained. It’s located on the beach and a taxi ride away from the umbrella street
Jose
Jose,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 3 日
Very well maintained grounds. Staff are friendly and helpful. The food could be changed up some with some fresh menu choices on the buffet.
Beautiful beach setting and fantastic large pool
Nancy K
Nancy K,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Very friendly staff, clean, delicious food. Almost no complains besides one- smoking people everywhere. That was really annoying to inhale nasty smog from smoking people especially during evening events and close to the lobby. I think smoking supposed to be allowed only at special areas.
Wieslaw
Wieslaw,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Room was clean and food was delicious
Luis
Luis,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Room
Whitney
Whitney,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 11 月 30 日
Lots of things -
Room - The telephone was broken. The air conditioner would not go below 70F and it was never fixed even after complaining twice. The toiletries were watered down so the body cream was watery consistency. The bathroom drain was not working and the whole shower would get drenched in water after taking shower.
Amenities - they had photographer on the facility and included one free picture per room but they didn’t honor it. When I lodged a complaint at the concierge, they were not interested in addressing the problem.
Food - there were very limited choices for food. Breakfast was the only decent meal - only due to fresh fruit, juices, eggs, guacamole and loads of breads. Pizza was the next best thing.
There were three dinner restaurants at the facility - Italian was the only good one with lots of vegetarian options. Japanese was decent but when requested to give more sushi / maki - they said we don’t have anymore. They had fixed quantity. It was the worst Mexican food I have ever had.
There was no flavor in the food and very limited lunch and dinner options for vegetarian.
For an all inclusive - they were very restrictive in their restaurant timings.
Amenities did not include even access to jacuzzi or sauna for free. It was very difficult to find activities that were going on in the facility. The tennis and pickleball courts had moss on it so they were slippery and patchy.
Drinks - not great variety in brands for drinks. Watered down drinks.
Shweta
Shweta,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Me gustó todo.
Jesus
Jesus,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Great stay
Tina
Tina,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Food was great and the pool had plenty of activities for families!