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Mercure Ax Les Thermes

Ax-les-Thermes hotel with 2 bars/lounges and spa

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2 bars/lounges - Mercure Ax Les Thermes (Ax-les-Thermes)
2 bars/lounges - Mercure Ax Les Thermes (Ax-les-Thermes)
Daily buffet breakfast (EUR 20 per person) - Mercure Ax Les Thermes (Ax-les-Thermes)
2 bars/lounges - Mercure Ax Les Thermes (Ax-les-Thermes)
Minibar, in-room safe, soundproofing, free WiFi - Mercure Ax Les Thermes (Ax-les-Thermes)
Mercure Ax Les Thermes is a great choice for a stay in Ax-les-Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a seasonal outdoor pool, and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Parking available
  • Air conditioning
  • Pool

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Communal living room
  • Water dispenser

Feel at home (6)

  • Garden
  • Elevator
  • Minibar
  • Flat-panel TV
  • Self parking (surcharge)
  • Outdoor seasonal pool
The current price is CNY832
CNY975 total
includes taxes & fees
Jan 13 - Jan 14, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Family Room, Multiple Beds, Balcony, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, Multiple Beds, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, soundproofing, free WiFi

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, soundproofing, free WiFi

Family Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Electric kettle
Minibar
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, 2 Double Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Electric kettle
Minibar
Satellite channels
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Electric kettle
Minibar
Satellite channels
Wardrobe or closet
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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9.4 out of 10, Exceptional, 132 reviews
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About the neighborhood

Map
6 chemin de la condamine, Ax-les-Thermes, 9110

What's nearby

  • Ax-Bonascre Gondola - 2 min walk - 0.2 km
  • Bassin des Ladres - 3 min walk - 0.3 km
  • Les Bains du Couloubret - 3 min walk - 0.3 km
  • Bonascre - 5 min drive - 3.8 km
  • Ax 3 Domaines Ski Resort - 5 min drive - 4.5 km

Getting around

  • Blagnac Airport (TLS) - 107 min drive
  • Ax-les-Thermes Station - 8 min walk
  • Luzenac-Garanou Station - 17 min drive
  • Mérens-les-Vals Station - 19 min drive

Restaurants

  • ‪La Marmotte Toquée - ‬12 min drive
  • ‪Le P'tit Montagnard - ‬2 min walk
  • ‪Le Comptoir des Négociants - ‬1 min walk
  • ‪Le Breilh - ‬2 min walk
  • ‪Le Bellevue - ‬6 min walk

About this property

Mercure Ax Les Thermes

Mercure Ax Les Thermes is a great choice for a stay in Ax-les-Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a seasonal outdoor pool, and a garden.

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Water dispenser

What to do

  • Ski lifts nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2025
  • Garden
  • Communal living room
  • Seasonal outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 12
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Office
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Uncovered self parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from July to August
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Frequently asked questions

Does Mercure Ax Les Thermes offer free cancellation for a full refund?

Yes, Mercure Ax Les Thermes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Ax Les Thermes?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Mercure Ax Les Thermes?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Ax Les Thermes?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Mercure Ax Les Thermes?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Mercure Ax Les Thermes and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Mercure Ax Les Thermes also has spa services and a garden.

Are there restaurants at or near Mercure Ax Les Thermes?

Yes, there's an onsite restaurant.

What's the area around Mercure Ax Les Thermes like?

Mercure Ax Les Thermes is a short 8-minute walk from Ax-les-Thermes Station and 3 minutes' walk from Les Bains du Couloubret.

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Reviews

Mercure Ax Les Thermes Reviews

9.4

Exceptional

9.6

Cleanliness

10

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

Reviews

10/10 Exceptional

Merci au personnel pour cet accueil au sein de l’hôtel
Badou, 2-night trip

10/10 Exceptional

Hôtel totalement incroyable Le confort est tel qu’en l’on se sent à la maison Personnel très agréable et professionnel Chambres spacieuses, matelas très épais, bref on a du mal. A sortir
Jean-Michel, 1-night trip

10/10 Exceptional

Excellente expérience
Dan, 3-night trip

10/10 Exceptional

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Jan, 1-night trip

10/10 Exceptional

Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
David, 1-night trip

10/10 Exceptional

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
laurent, 1-night trip

10/10 Exceptional

Hôtel magnifique chambre excellente je le recommande pour un séjour long
Laurent, 1-night trip

4/10 Fair

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Patrick, 1-night trip

6/10 Good

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Kim, 1-night trip

10/10 Exceptional

Melissa, 2-night trip

10/10 Exceptional

Anne, 2-night trip

10/10 Exceptional

Cyrille, 1-night trip

10/10 Exceptional

Nick, 1-night trip