Check-in staff were incredible probably the best check-in experience I have ever had at any hotel ever, especially Diogo, made us feel truly special.
Ambience of the hotel is lovely, really pleasant scent in the lobby area. Safe as you need to use keycard to use lift or access staircase.
Room was nicely presented but quite small. Bathroom was the best part of the room with amazing lighting and a rainfall shower. Shower, sink area and toilet/bidet area all partitioned from each other which was good. Very small wardrobe space, probably too small for 2 people, we stayed 3 nights so just about coped but if you were staying for longer it might be an issue.
Hotel is in a good location for walkability to the centre of Porto and exploring on foot.
Overall I would definitely recommend the hotel and would consider staying here if I visited Porto again in future.