Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 14 min walk - 1.2 km
Avienda Chapultepec - 17 min walk - 1.5 km
Applicant Service Center - 2 min drive - 2.0 km
Minerva Roundabout - 4 min drive - 3.8 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk
Restaurants
Okuma - 1 min walk
Tortas La Bendición - 1 min walk
Babel Club - 2 min walk
Rojo Pete - 3 min walk
Tacos de Barbacoa La Frida - 1 min walk
About this property
Hotel Portobelo
When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.
At a glance
DONE
Hotel size
86 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara
Frequently asked questions
Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.
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Hotel Portobelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bar
Food
Breakfast
Walking
Lobby
Downtown
What guests liked
The on-site restaurant offers a great selection of food and the property is close to many nearby dining options. (7 reviews)
Convenient on-premise parking with easy entrance and exit privileges was a notable amenity. (3 reviews)
Breakfast was brought up correctly and very fast with several good options available. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 29, 2025
Buena ubicación
Miriam Lizeth
Miriam Lizeth, 1-night trip
10/10 Exceptional
Aug 12, 2025
Muy buen servicio
Muy comodo y agradable la estancia...
Gilberto
Gilberto, 2-night trip
10/10 Exceptional
Aug 30, 2025
Muy buen servicio ,amabilidad,limpieza, ubicacion ,
rosalba
rosalba, 5-night trip
10/10 Exceptional
Jun 23, 2025
Hotel en centro histórico.
Great place to stay and well located.
Manuel
Manuel, 3-night trip
10/10 Exceptional
Aug 2, 2025
Buen hotel, nos gustó
Buen restaurante, cómodo y a buen precio, muy cerca del centro de gdl
Daniel
Daniel, 4-night trip
10/10 Exceptional
Sep 22, 2025
Es muy buena atencion del personal, de recepcion, de limpieza, esta ocasion hice uso del restaurant, todo super bien, el hotel muy centrico, descansas super bien, nada de ruidos, muy limpio
rocio
rocio, 3-night trip
10/10 Exceptional
Aug 9, 2025
Vuelvo a venir
Muy buen servicio y excelente precio...muy buena ubicación y el restaurante buen servicio
Ezequiel
Ezequiel, 3-night trip
10/10 Exceptional
Sep 29, 2025
Buen servicio
José Ricardo
José Ricardo, 1-night trip
10/10 Exceptional
Sep 23, 2025
Muy bien
Sergio
Sergio, 1-night trip
10/10 Exceptional
Jul 1, 2025
Muy bonito hotel, limpieza y comodidad.
RAFAEL
RAFAEL, 1-night trip
8/10 Very good
Sep 15, 2025
Colchon y almohadas muy duras , la ropa de cama muy desgastada..personal amable , desayuno bien..
Mary
Mary, 2-night trip
10/10 Exceptional
Jul 7, 2025
The staff and the hotel were wonderful
Gloria
Gloria, 10-night trip
10/10 Exceptional
Jul 1, 2025
Gran ubicación, las habitaciones son amplias y cómodas y el personal muy amable.
Alonso
Alonso, 2-night trip
10/10 Exceptional
Jul 2, 2025
Tercera vez que me hospedo ahí y genial como siempre
Armando
Armando, 1-night trip
10/10 Exceptional
Jul 3, 2025
Muy buen lugar excelente ubicación y todo al 100
los pinkis
los pinkis, 1-night trip
10/10 Exceptional
Jun 9, 2025
Me agrado mucho la estancia Ü
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
May 15, 2025
Great stay!
Ruben
Ruben, 2-night trip
10/10 Exceptional
May 27, 2025
The hotel is amazing super clean and the food from the restaurant is so good, definitely we will go back, thanks
Karina Francisca
Karina Francisca, 3-night trip
10/10 Exceptional
Jun 16, 2025
Hotel, muy bien cuidado, bonito y excelente servicio de lobby y restaurante
Miguel Martinez
Miguel Martinez, 2-night trip
10/10 Exceptional
Aug 10, 2025
Muy buena opción, accesible a pie y muchas opciones de transporte. Lugares de interés cercanos.
Jorge
Jorge, 1-night trip
10/10 Exceptional
Jun 15, 2025
Excelente ubicación y limpieza
Cristina
Cristina, 1-night trip
10/10 Exceptional
May 24, 2025
Excelente hotel calidad precio
Manuel
Manuel, 11-night trip
8/10 Very good
Jun 9, 2025
El hotel está pulcro, las instalaciones cuidadas y con excelente ubicación.
Maria
Maria, 1-night trip
10/10 Exceptional
Jun 14, 2025
Hotel limpio y muy cerca de todo en el centro de Guadalajara
ivan
ivan, 1-night trip
8/10 Very good
Sep 15, 2025
todo bien, solo el colchon muy duro y las toallas muy desgastadas...en general bien