This was my first time in Medellin, Colombia and I went for my birthday. Glow does a great job with communication, especially when it came to booking a transportation transfer from airport to hotel and back. The hotel staff were friendly, helpful and really tried to assist in whatever they could. Special shout out to Santiago, Alejandro and Belys! These 3 workers really stood out from the rest ! If you’re planning on going to El Plabado, consider staying here. One thing to keep in mind- if you are a light sleeper and don’t like outside noise, this isn’t for you. The area is full of clubs and bars with lots of loud music coming from the next blocks. I loved it, so it didn’t bother me. But just remember that. Thank you!