The staff were both personable and professional. The continental breakfast was good. However, the room my wife and daughter stayed in had a sliding door with no lock, trash cans had no bags in them when they checked in and the toilet was not connected correctly to the floor thereby moving around when sat on it. We have stayed in a # of Home 2 Suites by Hilton in Columbus, Ohio, Indianapolis, Indiana, and Altoona, Iowa. This one we would rate much lower that all the others. We expect much higher standards & a better maintained facility from a Hilton branded Hotel.