This is the worst hotel I’ve ever stayed at in Europe.
1. There was no hairdryer in the room – I had to go to the front desk to borrow one.
2. There was no room cleaning service at all.
3. The TV didn’t work, and the remote control was broken. I informed the staff, and they said someone would come fix it, but no one ever did – even by the time we checked out.
4. The customer service was nonexistent, and the staff had a very arrogant attitude.
5. The room facilities were old and poorly maintained. The upper bunk bed was clearly unsafe – it had no guardrail, and a child sleeping up there could easily fall off.
In short, I do not recommend this hotel to anyone. It was truly a terrible experience – as bad as it gets!