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High Garden Grand Hotel

3.0 star property
Hotel with 2 restaurants, near Mazatlán Aquarium

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Photo gallery for High Garden Grand Hotel

Outdoor pool
Interior detail
Standard Double Room, Lake View | City view
Front of property
Front of property
Located in Lomas de Mazatlán, High Garden Grand Hotel offers a tropical retreat. Savor a meal at one of the two on-site restaurants or unwind with a drink at the swim-up bar. With an outdoor pool, children's pool and waterslide, laundry facilities and free in-room WiFi guests have plenty to enjoy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY374
CNY445 total
includes taxes & fees
Sep 17 - Sep 18

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11

View all photos for Standard Double Room, Lake View

In-room safe, individually decorated, desk, free WiFi

Standard Double Room, Lake View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Pool View

In-room safe, individually decorated, desk, free WiFi

Standard Double Room, Pool View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Free WiFi
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9.2 out of 10, Wonderful, 1,806 reviews
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About the neighborhood

Map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110

What's nearby

  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • Mazatlán Aquarium - 4 min drive - 2.7 km
  • Cerritos Beach - 7 min drive - 5.8 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪Valentino's - ‬2 min walk
  • ‪Marisquería Embarcadero Playa Norte - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪hotdogs "el charly - ‬4 min walk
  • ‪El Muchacho Alegre Zona Dorada - ‬5 min walk

About this property

High Garden Grand Hotel

When you stay at High Garden Grand Hotel, you'll be just a 5-minute drive from The Mazatlan Malecón and Mazatlán Aquarium. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. A poolside bar, a children's pool, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Garden
  • An outdoor pool
  • Waterslide
  • Banquet hall

Accessibility

  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 150 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

Frequently asked questions

Does High Garden Grand Hotel offer free cancellation for a full refund?

Yes, High Garden Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at High Garden Grand Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at High Garden Grand Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at High Garden Grand Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at High Garden Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at High Garden Grand Hotel?

No, this hotel doesn't have a casino, but Casino del Rey (6-min walk) and MonteCarlo Casino (7-min walk) are both nearby.

What is there to do at High Garden Grand Hotel and nearby?

High Garden Grand Hotel has 2 bars and an outdoor pool, as well as a garden.

Are there restaurants at or near High Garden Grand Hotel?

Yes, there are 2 onsite restaurants.

What's the area around High Garden Grand Hotel like?

High Garden Grand Hotel is a short 2-minute walk from The Mazatlan Malecón and 11 minutes' walk from Sea Shell City Museum.

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High Garden Grand Hotel Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful stay!
Judith, 3-night trip

8/10 Very good

Muy buena ubicación, hotel accesible.
Azael, 2-night trip

10/10 Exceptional

Very nice place
Jostin, 4-night trip

8/10 Very good

Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Carina, 2-night trip

10/10 Exceptional

Excelentes vacaciones, cada ves que regresemos nuestra estadía será con ustedes
Alicia, 3-night trip

10/10 Exceptional

Loved the hotel and pool. The location was great
Lorena, 3-night trip

10/10 Exceptional

Very clean
Adriana, 3-night trip

6/10 Good

Horrible customer service

The front desk offered horrible customer service. They were rude, not friendly, and they were also questioning every time I walked in in fact, they never gave me a bracelet, but when my guest walked in with me, they demanded that we show our bracelet and I told him I was never given a bracelet. The hotel was not booked and they gave me a room on the third floor when I requested a high room and they told me that they didn’t have enough personnel to clean the room so that’s why I was getting a room on the third floor. I will never stay here ever again.
Carlos F, 1-night trip

10/10 Exceptional

Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Francisco, 2-night trip

10/10 Exceptional

The people at the registration are very polite
mario, 4-night trip

10/10 Exceptional

The staff its awesome, clean rooms
Omar, 6-night trip

10/10 Exceptional

Exelente servicio
Martha, 2-night trip

10/10 Exceptional

Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Cristina Lopez, 7-night trip

10/10 Exceptional

👍💯

Great Location!! Everything walking distance, Malecon 2 min walk!! Very Friendly and clean definitely coming back!👍
Arcadio, 4-night trip

10/10 Exceptional

I love it
Maria, 2-night trip

8/10 Very good

Across from Valentinos, short walking distance to malecon
yesenia, 5-night trip

10/10 Exceptional

Very relax not alot of people
Angelina, 2-night trip

10/10 Exceptional

Very clean. The only thing I didn’t like is that they didn’t sell alcohol in the pool
Aldo, 3-night trip

10/10 Exceptional

Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Francisco, 3-night trip

8/10 Very good

The receptionist was not welcoming.
Alondra, 3-night trip

6/10 Good

Como el hotel es prácticamente nuevo le falta mucho personal, los acabados no están terminados por lo tanto hay cables sueltos y con una alberca cerca puede ser un riesgo enorme
Nallely, 1-night trip

2/10 Poor

they don’t sell alcohol worst customer service
Thomas, 4-night trip

8/10 Very good

Gabriela, 1-night trip

10/10 Exceptional

Buena opción

Buena opción , céntrico y ambiente familiar.
Ofelia margarita, 4-night trip

8/10 Very good

Elizabeth, 1-night trip