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Grand Hills Hotel & Spa

5.0 star property
Mountain hotel in Broumana with 4 restaurants and spa

Choose dates to view prices

Nestled in the mountains, Grand Hills Hotel & Spa offers a luxurious retreat with an array of activities. Enjoy shopping on site, unwind at the garden or indulge in international cuisine at one of 4 restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

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Exterior
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  • Pet friendly
  • Parking available
  • Free WiFi
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About the neighborhood

Map
Charkieh Main Road, Broumana, Matn, 1204

What's nearby

  • CityMall - 7 min drive - 8.2 km
  • Souk Zalka - 8 min drive - 7.5 km
  • Cilicia Museum - 8 min drive - 7.1 km
  • ABC Dbayeh - 9 min drive - 8.2 km
  • Marina Dbayeh - 9 min drive - 8.6 km

Getting around

  • Beirut-Rafic Hariri Intl. Airport (BEY) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mounir Restaurant - ‬2 min drive
  • ‪Le Gargotier - ‬10 min walk
  • ‪Le Noir Chocolat - ‬5 min walk
  • ‪فروج الاشقر Farrouj El Achkar - ‬4 min walk
  • ‪Salameh's Sweets - ‬19 min walk

About this property

Grand Hills Hotel & Spa

When visiting Broumana, Grand Hills Hotel & Spa is a great choice to consider. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Pool Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 13.3 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Pool Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 33 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Parking

  • Valet parking costs USD 13.3 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Frequently asked questions

Is there a pool at Grand Hills Hotel & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Grand Hills Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hills Hotel & Spa?

Yes. Valet parking costs USD 13.3 per night.

Is airport shuttle service offered by Grand Hills Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Grand Hills Hotel & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Grand Hills Hotel & Spa?

No, this hotel doesn't have a casino, but Casino du Liban (24-min drive) is nearby.

What is there to do at Grand Hills Hotel & Spa and nearby?

Onsite recreation at Grand Hills Hotel & Spa includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grand Hills Hotel & Spa also has a sauna and a Turkish bath, as well as an arcade and a garden.

Are there restaurants at or near Grand Hills Hotel & Spa?

Yes, there are 4 onsite restaurants, featuring international cuisine.

Does Grand Hills Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

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Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

peaceful stay

excellent stay, nice weather and neighborhood.

10/10 Exceptional

I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Saseen, 5-night trip

8/10 Very good

16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
1-night trip

10/10 Exceptional

The resort as a whole is just amazing, the staff were very supportive
1-night trip

6/10 Good

Great property, but it has shortage of staff, the food at cafeteria is so bad.
1-night trip

8/10 Very good

Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
1-night trip

2/10 Poor

frustration

Unfortunately ,the hotel did not provide me ted room mountain view .
Wed, 4-night trip

4/10 Fair

House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
2-night trip

6/10 Good

Locations Luxury ,big and swimming pool in great location
Yasser, 8-night trip

8/10 Very good

Whenever you raise a complaint the management tske it seriously and try to address it
STS, 2-night trip

2/10 Poor

The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
3-night trip

8/10 Very good

Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
9-night trip

8/10 Very good

My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
14-night trip

2/10 Poor

The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
3-night trip

10/10 Exceptional

amazing

The view amazing from the room and the hotel located in prime location very recommended
hamida, 1-night trip

6/10 Good

We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
FadiChaccour, 1-night trip

8/10 Very good

I missed a flight connection and I called Expedia and the hotel 30 hours before arriving to amend my arrival by one day later but the hotel refused and charged me for the night I missed. The interesting part is that the hotel was not even half full and when I did the reservation there was no cancellation option rooms. This is not fair or correct as you feel that you were robed and the hotel took advantage.
David, 5-night trip

10/10 Exceptional

We enjoyed every minute ! Fantastic service , superb location . The hotel was out of this world . We were upgraded to a suite . Everything was perfect
Nizar, 1-night trip

10/10 Exceptional

relaxing

it was an enjoyable day with a peace of mind

4/10 Fair

High cost for nothing..

The cost is totally different at desk since there is VAT not including in the rate,mini bar big extra charge,etc.. Hotel costs too much without having the great facilities ..even the air you are breathing you need to pay for it.. I recommend better hotels of you are willing to pay same amount.
Dany, 1-night trip

8/10 Very good

Nice hotel Nice view

Nice hotel Nice view, design is very nice, staff are nice too
Mo, 6-night trip

8/10 Very good

Mesmerizing hidden garden and pleasant staff

We had a great stay at the hotel! We originally booked an apartment but when the time came for us to receive the keys (3:00pm), the apartment was still not ready. We were really disappointed, especially that my in laws were with us. However, the assistant manager, Hussein, soon arrived to resolve the situation. He upgraded us to a designer sweet, for my in laws, and two connected newly renovated rooms for us and the kids. GREAT DEAL! :)) Next morning we woke up early, had coffee at the balcony, which overlooked the royal residence (the luxurious part of the hotel) and then went down and walked in the garden. The smell of the air, the organized landscape, and the various plantations made the walk so great! I would love to go back and stay there for a couple of days and do the same experience over and over again!
1-night trip

2/10 Poor

Abandoned beauty

At some point in its day this hotel must have been incredible. Our stay was very disappointing, all the facilities such as the bars, restaurants were closed supposedly because it was the off season, the only place open was the the sun pool restaurant. The staff was pleasant and well trained but down to the bare bones of staffing. They charge for parking and there was no valet most of the nights, we had to wait for the front desk or bell hop to to get our car or surrender it. there was no mention of any type of slow down do to seasonal transition. The Jacuzzi's by the pool were empty and not working,one of the four days we stayed there, there was a pool attendant that was never to be seen again. We went poolside to catch some sun on second to last day and looked for someone to get pool towels from, to no avail, we went into the restaurant and asked a waiter to get hold of someone twice, 45 minutes later no towels and we left. Also the pool was not well kept the area was not kept clean there was discarded nut shells on the floor, that were left there for days. My wife left her make up out in our rooms bathroom and it was dropped by the cleaning staff, with no explanation nor apology. We had a couples massage at the spa, that experience was also regrettable, the attendants did not seem as though they were experienced enough, LAYAL my was nice tried her best, but Pierre walked in after us and was in his Gym clothes during the massage and seemed to be in a rush and actually ans
RogerkUS, 3-night trip

8/10 Very good

Luxus-Hotel mit etwas Pomp in den Bergen

Ende Mai hat die "richtige" Saison in Broummana noch nicht begonnen. Deshalb waren wir als Übernachtungsgäste fast alleine, zumal Gärten etc. zum Teil noch nicht gepflegt und offen waren. Allerdings fand eine Hochzeit statt, in den Festräumen ist ganzjährig Betrieb. Beim Frühstück dagegen waren wir fast alleine, was jedoch eher ein Vorteil war: statt Buffet Tischservice, aufmerksames Personal, für Wünsche offen. vielleicht wäre es für das Hotel gut, in den schlecht ausgelasteten Zeiten preislich günstiger anzubieten und dafür etwas mehr "Leben" zu bekommen. Zudem darf man sich an einer kräftigen Prise Protz nicht stören.

10/10 Exceptional

Very nice hotel luxurious and well situated.

Great neighborhood quite and peaceful. Excellent place for relaxation.I will definitely go back to this hotel and recommend it to all. It is the best one in all Beirut.